About the Company:
Aidey is an AI-first Business Process Outsourcing company — the human layer powering the world's most ambitious AI-native companies. We staff the last mile of customer experience, technical success, back-office operations, and sales, operating remotely from the Philippines. Every process we run is designed AI-first and finalized by a senior human, so our clients inherit better quality, faster cycles, and a lower cost base. Trusted by global brands including Nokia and Wix, Aidey is where human intelligence meets machine scale.
What You’ll Be Doing:
Prepare and process invoices
Submit warranty registrations and rebate documentation
Manage administrative tasks and documentation
Maintain accurate digital records
Support office managers with daily operations
Assist with customer service tasks when needed
Help with basic social media content and scheduling
What We’re Looking For:
Experience supporting service-based businesses (HVAC, plumbing, electrical, etc.) is a MUST
Strong English communication skills (written and spoken)
Experience as a Virtual Assistant, Admin, or similar role
Highly organized with strong attention to detail
Comfortable using tools and learning new systems
Able to work independently and manage multiple tasks
Nice to Have:
Experience handling permits, rebates, or documentation
Familiarity with social media tools
Fully remote, long-term opportunity
A chance to learn how to work in an AI first environment with a stack of advanced AI tools
Work directly with US-based teams and clients
Stable full-time schedule
Clear processes and structured work
Opportunity to grow into higher-level roles