Product Assistant – 3 months (FTC)

Product Assistant – 3 months (FTC) Join Oliver’s Travels as a Product Assistant and help bring extraordinary villas across Europe and beyond to life. Perfect for someone organised, proactive and detail-focused. Product Assistant – 3-Month FTC Location: London – Hybrid, 3 days in the office / 2 days remote after onboarding Salary: £27,000 per annum, pro rata Contract: 3-month fixed-term contract Start date: Immediate About the role We’re looking for a highly organised and detail-focused Product Assistant to join our Product team on an initial three-month fixed-term contract. You’ll provide essential day-to-day support to our Product Managers, primarily across our Portugal and Croatia portfolios, while also helping with some of our smaller destinations. A big part of the role is making sure our villa portfolio is accurate, up to date and looking its best. You’ll work with property rates and availability, special offers, website content, spreadsheets and reports, as well as responding to queries from property owners, suppliers and colleagues across the business. It’s a hands-on and varied role, with plenty of detailed and process-driven work. You’ll need to be comfortable managing multiple tasks and systems at once, while maintaining a high level of accuracy. We’re looking for someone who can start immediately, learn quickly and get stuck in from day one. What you’ll be doing Loading and updating property rates, availability and special offers across our systems. Adding new properties and making ongoing updates to existing listings on the Oliver’s Travels website. Regularly reviewing property information to make sure pricing, availability, content and documentation remain accurate and up to date. Maintaining spreadsheets, trackers and reports using Excel and Salesforce. Supporting Product Managers with day-to-day portfolio administration and follow-ups. Liaising with property owners, suppliers and agents to gather information and resolve queries relating to listings, rates, availability and contracts. Processing property and supplier updates and ensuring changes are accurately reflected across our systems. Writing and updating property content, including using AI tools to support copywriting. Managing shared destination inboxes for Portugal, Croatia and some of our smaller destinations, making sure incoming requests are responded to, actioned or directed to the right person. Building a strong understanding of our CRM, Salesforce and internal booking systems. Helping maintain accurate supplier and property records and documentation. Acting as an initial point of contact for incoming calls to the Product team. Supporting the wider Product team with ongoing projects and other day-to-day priorities when needed. What we’re looking for You’ll enjoy being organised, working accurately and seeing tasks through from start to finish. You’ll also bring: Excellent organisation and time-management skills. Exceptional attention to detail and a high level of accuracy. The ability to follow processes carefully and consistently. Strong written and verbal communication skills. Confidence managing a high volume of tasks and changing priorities. The ability to work independently while knowing when to ask questions. A proactive approach and willingness to get stuck into whatever the team needs. Confidence learning and working across multiple systems. You’ll be someone who is… Detail-focused – You have a keen eye for detail and can maintain accuracy even when working through a high volume of tasks. Organised – You’re comfortable managing a busy workload and keeping on top of deadlines, follow-ups and competing priorities. Methodical – You’re happy working with processes and routine tasks and can maintain focus and consistency throughout the day. Proactive – You take ownership of your work, spot what needs doing and see tasks through to completion. Adaptable – You can confidently move between different tasks, properties and destinations as priorities change. Collaborative – You enjoy being part of a team and working closely with others towards shared goals. Department Product Locations London Remote status Hybrid Yearly salary £27,000 Employment type Temporary About Oliver's Travels Oliver's Travels was founded with one simple belief: holidays should be extraordinary. Today we're one of the UK's leading luxury villa specialists, offering thousands of handpicked homes across Europe and beyond - from fairytale châteaux and coastal retreats to stylish city escapes. Every property is carefully selected, every recommendation is personal and every booking is backed by expert advice from people who genuinely love travel. As we continue to grow, we're looking for talented people who share our passion for creating unforgettable holidays and challenging the ordinary.