Product Business Analyst

Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: As a Lead Product Business Analyst, your focus will be building out a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets. Your will work with internal and external clients to validate, test, and implement new business features, business rules, workflows, and upgrades to existing features that are required to support regulatory requirements and mortgage loan servicing business operations. Your collaborative nature will allow you to successfully work directly with the engineering, product, and compliance teams to develop and unit test the new features. You may also create product documentation to support those features and internal and external training documentation. Your deep understanding of SaaS platforms specifically from system administrator perspective i.e., onboarding new users, providing access permission, logins, and system portal features will be an asset to our new product development team. Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is REMOTE! Your Day-to-Day at Sagent: Perform discovery activities with internal teams and external clients Work with UX engineers to support development of wireframes, mockups, and prototypes Support definition and prioritization of the product backlog including hand off to the development scrum teams Create documentation and test plans to validate product design Perform system testing from a business perspective Provide technical inputs, such as file layouts, field definitions, etc. Write business designs and test cases for new and upgraded system features Perform project testing from a business perspective in the project development lifecycle Work with technical and QA teams as they provide their technical solution Assist with training on new projects for Client Services, Implementation consultants and other internal clients and cross-functional team to perform impact analysis We'd love to hear from you if you have: Bachelor’s Degree in business, computer science and/or related field required 5+ years of SaaS software industry Experience creating business designs, test plans, testing scripts, and system requirements Experience working with on and offshore teams is required Experience with the entire PDLC process