Shape the widget and inbox so answering a customer feels as natural as opening a messenger.
Apply
You will own end-to-end product design for Lavenity: marketing clarity, the chat bubble, and the agent workspace. We want fewer screens, stronger hierarchy, and interactions that reduce anxiety for both visitor and agent.
You will sit close to engineering and to real support teams — prototypes should be ready to ship, not only to present.
What you’ll do
Design the visitor widget and agent inbox as one coherent system
Write crisp UI copy and empty states that explain themselves
Prototype motion and hierarchy that guide attention without noise
Partner with engineering from sketch to production polish
Shape the widget and inbox so answering a customer feels as natural as opening a messenger.
Apply
You will own end-to-end product design for Lavenity: marketing clarity, the chat bubble, and the agent workspace. We want fewer screens, stronger hierarchy, and interactions that reduce anxiety for both visitor and agent.
You will sit close to engineering and to real support teams — prototypes should be ready to ship, not only to present.
What you’ll do
Design the visitor widget and agent inbox as one coherent system
Write crisp UI copy and empty states that explain themselves
Prototype motion and hierarchy that guide attention without noise
Partner with engineering from sketch to production polish