Product Enablement Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. Join our Product Strategy & Operations team as a Product Enablement Manager, where you'll lead initiatives that simplify our product portfolio, improve operational efficiency, and create better customer outcomes. You'll work cross-functionally to deliver scalable solutions that support growth and long-term success. Role can be based in Sydney or Melbourne. What You’ll Do | Your day to day will consist of: Own the bundling strategy and roadmap across Mobile, Secure Networking, and Contact Centre solutions. Drive product simplification by reducing complexity and creating scalable, standardised offers. Partner across product teams to deliver commercially aligned and operationally ready solutions. Enable sales and customer-facing teams with the tools and support needed to sell bundled solutions. Monitor customer needs, market trends, and competitors to keep propositions relevant and differentiated. What You Bring | What makes you perfect for the role? Proven experience working across multiple teams and influencing stakeholders without direct authority. Strong commercial acumen, with a track record of turning strategy into tangible business outcomes. The ability to navigate ambiguity and deliver results in a fast-paced, evolving environment. A customer-first mindset with a passion for creating simple, scalable solutions. Exceptional communication and stakeholder management skills, with the confidence to engage and influence at all levels of the business. Strong problem-solving skills and a proactive, ownership-driven approach to getting things done. The good stuff…. | What’s in it for you? Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners. Flexible working arrangements with opportunities to work three days in the office, two days remote or home. Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170. We're here to help. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity