Product Management Director, Rimini Manage

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking an experienced Product Management Director, Rimini Manage to join our team. This remote U.S.–based role reports to the EVP & Chief Marketing Officer. Position Summary The Product Management Director, Rimini Manage is responsible for defining, delivering, and evolving Rimini Street’s Rimini Manage™ offerings to meet customer needs and support company growth and retention objectives. This role translates market, customer, and internal insights into clearly defined, scalable service offerings, working closely with cross-functional partners to ensure successful execution and adoption. The Director partners with Service Delivery, Sales, Product Marketing, and Finance to ensure Rimini Manage offerings are well-positioned, operationally viable, and commercially effective. Success in this role requires strong product judgment, analytical rigor, and the ability to drive outcomes through influence and collaboration. Essential Duties and Responsibilities Own defined Rimini Manage service offerings or product areas, including service definition, lifecycle management, and continuous improvement. Translate customer needs, delivery insights, and market feedback into clear, outcome-oriented service definitions that emphasize efficiency, reliability, and reduced operational burden Support the development of business cases, pricing inputs, and packaging recommendations for new or evolving Rimini Manage offerings. Lead cross-functional execution for new Rimini Manage launches and enhancements, ensuring readiness across delivery, sales, and marketing. Track and analyze performance metrics (e.g., adoption, utilization, customer outcomes) to inform continuous improvement. Partner with Service Delivery to improve scalability, consistency, and repeatability, reducing variability while maintaining high customer satisfaction. Develop clear, data-driven updates and recommendations for senior functional leaders and executives. Cross-Functional Collaboration Partner with Service Delivery and Engineering to ensure Rimini Manage offerings align with delivery capabilities and quality standards. Work closely with Product Marketing to support positioning, messaging, and enablement materials for Rimini Manage. Collaborate with Sales and Sales Enablement to ensure Rimini Manage offerings are clearly understood and effectively supported throughout the sales process. Engage with Finance on forecasting, margin considerations, and performance tracking. Qualifications and Experience Required Bachelor’s degree or equivalent experience required; MBA or Master’s degree a plus. 6-8+ years of experience in product management, service design, or related roles within enterprise software, IT services, or managed services. Experience defining, launching, or managing service-based offerings with an emphasis on operational execution and customer outcomes. Strong analytical skills with the ability to use data to inform decisions and recommendations. Proven ability to work effectively in a matrixed, cross-functional environment Preferred Experience with enterprise applications (e.g., SAP, Oracle) or enterprise IT support models. Familiarity with application management services, or comparable managed services delivery models. Experience supporting sales motions through product definition and enablement. Experience working with globally distributed or remote teams. Location Remote - US Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process. The general salary range for this type of role is 165k - 205k depending on skills and experience. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.