Velan Consulting Pty Ltd - Direct Supplier to both Federal and Private Clients.
Product / Program Manager | Canberra OR Remote | Citizens | Contract | Baseline preferred
Working arrangements: Flexible. It is expected that the preferred candidate(s) will be onsite 2 days per week and interstate candidates will be on-site for quarterly planning events.
Job Description
The Product Management section works closely with business owners to implement new schemes and enhance the capabilities of existing schemes. We prioritise the most valuable ideas and painful problems that support the agency's strategic objectives. We align stakeholders on progress, and we aim to ensure we build the right thing for our users by leading collaboration with internal stakeholders to turn these ideas into solutions that balance user desirability, business viability and are feasible to deliver within known guardrails and constraints.
The Product Manager will:
- Lead strategic planning for longer term project initiatives and programs that have an agencywide impact.
- Provide a strategic level of specialist, professional and/or technical expertise relating to the work of the agency’s Change Program.
- Promote and manage relationships and key strategic alliances with internal and external stakeholders, business leads and service providers.
- Liaise and engage with other internal or external professionals to exchange views, seek advice and ensure positive outcomes.
- Identify and manage specialist related risk, in the context of more complex activities and issues.
- Report on program objectives, program outcomes and work area performance.
- Provide strategic direction to a work area, including developing business plans, strategies and priorities and monitor workflow and performance
Essential criteria
- Strategic and outcome focused thinking – able to translate organisational priorities and user needs into clear product direction, define measurable success metrics, and make informed trade-offs in complex environments.
- Strong stakeholder engagement and influence skills – able to build alignment, negotiate trade‑offs, and communicate effectively with both senior leaders and delivery teams.
- Cross functional leadership and team enablement – able to lead multidisciplinary teams without formal authority by framing problems, enabling empowered decision making, and fostering collaborative, evidence driven delivery.
- Evidence based decision making – able to interpret data, assess options, and make sound, timely recommendations. Deep understanding of the scheme, regulatory context, and industry environment – able to anticipate impacts, identify systemic opportunities, and shape product direction that aligns with policy, operational, and user needs.
- User centred discovery skills – able to lead research and analysis to understand problems, collaborate to identify solutions which balance viability, feasibility and desirability, shorten feedback cycles and test assumptions early.
- Product planning and prioritisation capability – able to define vision, shape roadmaps, and manage backlogs in complex and changing environments.
- Technical and system literacy – able to understand system and data flows, engage effectively with technical teams and understand system, data, and architectural implications of decisions
Please mail your resume in word format along with residency status, security clearance, location, availability details, role preference, current & expected salary, reason for Job change, constraints if any - to : [email protected]
Cheers,
Velan Consulting Recruitment Team
Government Direct Supplier
Mob & WhatsApp No - +61 470 686 322
Mob No : +61 40 60 20 8 90 (WhatsApp only)
Phone: +61 8 6331 6379
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