Product Manager

About Us Scotch is building the next-generation operating system for beverage alcohol retailers — combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores. We’re modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations. Our founders came from Skupos (acquired 2023) and Drizly (acquired by Uber). We've raised $28M from VMG Partners, First Round, Lerer Hippeau, Watchfire, and Toba Capital, with angels including the founder of Drizly and early Toast executives. Forbes has recognized Scotch as a leader in liquor retail tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume. Position Overview We're looking for a Product Manager to own a meaningful surface of our retail and payments platform. You'll start with our integration work — the connections between our back office and the third-party systems our merchants depend on to run their businesses — and we expect your scope to move as the business does. This is a hands-on role with real autonomy. You'll own a surface end-to-end: talking directly to merchants, defining what we build, and working with engineering to ship it. You'll be the person who understands how a surface actually behaves in the wild, and the person our customer-facing teams come to when something doesn't add up. We're a small product org. That means you'll make calls without a committee, and you'll be accountable for the ones that turn out wrong. It also means the shape of your role in a year is genuinely open — we're looking for someone who finds that appealing rather than unsettling. What You'll Own: The integrations roadmap — existing partner integrations and the ones we haven't built yet, from partner evaluation through launch and ongoing health Requirements gathering directly from merchants: what they need, what they actually do, and the frequent gap between the two Working across engineering teams to coordinate work that spans multiple surfaces Serving as the product point of contact for support, onboarding, and go-to-market when integration questions escalate Payments workstreams as they intersect with the integrations surface — tender handling, reconciliation, and processor behavior Key Responsibilities Translate messy, conflicting merchant input into a clear direction, and hold that direction when the inputs keep changing Write requirements that describe the problem and the outcome, not the implementation Prioritize across competing partner commitments, merchant escalations, and platform work — and explain the tradeoffs to people who won't all agree with you Partner closely with engineering on scoping and sequencing, including the parts where the right answer is "not yet" Monitor how shipped integrations actually perform, and act on what you find rather than waiting to be asked Keep engineering teams pointed in a coherent direction when the work spans more than one of them Qualifications & Skills 3–6 years of experience in product, with demonstrated ownership weighted more heavily than years Having been the sole person accountable for a decision at some point, with nobody reviewing your work before it shipped Maintaining a real habit of customer contact, having sat with users, watched them work, and changed your mind about something as a result Showing judgment you can articulate, including a call you got wrong that you noticed yourself before anyone told you Holding multiple workstreams at once and making tradeoffs between them, not just executing one thing deeply while someone else set priorities Communicating with real range, from writing a spec an engineer can build from to explaining that same decision to a merchant, a support lead, and an executive Bringing, ideally, some depth in integrations, having owned third-party integrations as a product surface, including the partner relationship, failure modes, support burden, and customer-facing consequences when something breaks upstream Nice to Haves Payments experience — processors, tender types, reconciliation, or dual pricing Retail or point-of-sale background, particularly with independent or small-format merchants Working familiarity with mobile app development (you don't need to be a mobile PM) Comfort with SQL or a BI tool — enough to answer your own questions without waiting on someone else Fluency with AI tools in your daily workflow Why Scotch? Real ownership, fast: as an early product hire, you'll see your decisions become shipped features in weeks, not quarters, with a direct line of sight to customer impact You'll be tackling an underserved problem: modernizing retail and payments software for industries — like alcohol and wholesale distribution — that legacy platforms have largely ignored A small, high-caliber team means your voice shapes the roadmap directly, without layers of process between you and the decision Broad exposure across the stack: retail operations, payments, and developer-facing APIs, giving you range most PM roles at this stage don't offer A flexible remote/hybrid culture, unlimited PTO, and meaningful equity in a company still early enough that your work compounds We invest in modern ways of working, including using AI tools to move faster and focus your time on the problems that matter most Compensation & Benefits Compensation: The anticipated base salary range for this position is $150,000–$170,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity. Competitive equity package Comprehensive medical, dental, and vision coverage Unlimited flexible PTO Scotch is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.