💡 Manage and evolve NGM Group's deposit and transaction product portfolio
🤝 Collaborate across the business to drive real product improvements
📊 12 Month Fixed Term Contract
📍Newcastle-based role | option to WFH a few days per week available.
Purpose of the role
Help shape the future of everyday banking for our customers and communities.
As a Product Manager - Deposits, you'll play a key role in managing and evolving our deposit and transaction account portfolio. You'll balance the day-to-day management of our products with strategic initiatives that support growth, customer outcomes and long-term transformation.
Working across Product, Distribution, Finance, Risk, Operations and Change, you'll help ensure our products remain competitive, compliant and aligned to customer needs. While your primary focus will be deposits and transaction accounts, you'll also have opportunities to support broader product initiatives across cards and other retail banking products as business priorities evolve.
This is a role for someone who enjoys working with people, solving problems and turning ideas into action. You'll bring together customer, market and business insights to support decisions, influence outcomes and help deliver meaningful improvements across our product portfolio.
What will your key responsibilities include?
- Manage and evolve our deposit and transaction account portfolio, ensuring strong customer, commercial and risk outcomes
- Identify opportunities to improve products, processes and customer experiences through market insights, customer feedback and portfolio performance
- Support product reviews, pricing initiatives and portfolio changes from idea through to implementation
- Build strong relationships across Product, Distribution, Finance, Risk, Operations, Digital and Change to deliver business outcomes
- Prepare clear recommendations, papers and updates that support governance forums and decision-making
- Help identify and manage product risks, issues and improvement opportunities
- Contribute to broader product initiatives across cards and transformation programs as business priorities evolve
What are we looking for?
- Experience in product management (or a closely related field), with exposure to product lifecycle and performance management
- Experience in product management or a related role within financial services
- Exposure to retail banking products such as deposits, transaction accounts or cards
- Strong stakeholder management and communication skills, with the ability to influence and build effective working relationships
- A commercially minded approach, with the ability to balance customer, business and risk considerations
- Strong organisational skills with the ability to manage competing priorities and deliver outcomes
- A proactive, solutions-focused mindset and the confidence to work through ambiguity
- Experience using data and insights to support recommendations and decision-making
What can you expect from us?
Our benefits are designed to help you thrive — in and out of work. Think health and wellbeing support like Fitness Passport, corporate health insurance and annual flu vaccinations, plus lifestyle perks including hotel discounts and flexible work arrangements. We also back what matters most with 18 weeks paid parental leave, recognition programs, an employee referral program, and dedicated time to give back (two community volunteer days and three recreational leave days each year).
About us
As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and provide a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:
- Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
- Own the action – We build trust by doing things the right way, with honesty and transparency.
- Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
- Thrive together – By working as one, we create the best possible future for our customers and communities.
Join a team shaping the future of trusted banking and make a real impact where it matters most.
A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable to accept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!
NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a Nationally Coordinated Criminal History Check.
We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.