Product Manager - Largescale Public sector Legacy Modernization

Job Title: Product Manager (Largescale Public sector Modernization) Job ID: 809901-Hybrid Client: Commonwealth of PA2 - PUC Location- Harrisburg PA Candidates are expected to be in the office in PA 2 days a week (offices available statewide) with one of those days being Wednesday. 3 days can be worked from home/remote. Must have Skills: Utility Domain Large Public Sector Modernization-0.000 M Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures). Position Summary The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced Product Manager to lead the modernization of the CAI application. The CAI application is critical important to resolving complaints from the public with utilities companies. A three year long modernization effort is about to start that will involve the planning and delivery of this exciting project. This role will be responsible for defining the product vision, prioritizing the roadmap, gathering and managing user stories, leading the design, leading the development team, testing and implementation of the product. The Product Manager will work closely with business stakeholders,technical teams, architects, and vendors to ensure the modernized solution meets current and future business needs while aligning with enterprise architecture, security, and accessibility standards. Key Responsibilities Own the product vision, strategy, and roadmap for the CAI application modernization initiative. Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission. Translate business needs into clear user stories, acceptance criteria, and product backlog items. Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches (including potential platform, architecture, and integration decisions). Prioritize features and technical work based on business value, risk, dependencies, and strategic goals. Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed. Serve as the primary liaison between business stakeholders and the technical delivery team. Define success metrics and KPIs for the modernized CAI application and track progress against them. Support change management, user adoption, and training efforts related to the modernized solution. Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance. Identify risks, dependencies, and impediments and drive resolution. Provide regular status updates and recommendations to IT leadership and business sponsors. Required Skills Experience as a Product Manager leading 0.000M large-scale public-sector modernization efforts Demonstrated experience modernizing legacy applications or leading digital transformation projects Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar). Experience with overseeing and testing of large data conversions Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences Strong organizational and prioritization skills with the ability to manage competing demands Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures). Familiarity with Microsoft technology stack, cloud platforms (Azure), or content management systems Experience with process improvement and business process reengineering Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements Previous experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations Bachelor’s degree in business, Information Systems, Computer Science, or related field (or equivalent experience). YAFOS Certification Flexible work from home options available. Compensation: $90.00 - $100.00 per hour About SR International INC. SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers. Who We Are We Are Leading IT Based Solution Providers Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter. Our Vision. Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students. Career At SR International At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.