Product Manager - Operations Platform (remote opportunity)

Description/Responsibilities We're looking for a motivated Product Manager to own the internal platforms, data pipelines and operational tools that power Tivity's fitness and wellbeing programs. You'll drive the roadmap and execution for internal applications such as call center tools, membership APIs and file ingestion, client portals, and the operations console — systems that keep our business running efficiently and accurately. You'll partner with Engineering, Data, and Operations teams to balance platform reliability with process improvements, working sprint by sprint to reduce manual effort, improve data accuracy, and scale our internal capabilities. Your Day-to-Day: Contribute to Platform Vision – Help shape the roadmap for internal operations tools, ensuring they scale with business needs and reduce manual overhead. Own Operational Workflows – Drive strategy and execution for internal applications supporting member file loads, call center support applications and other core operational workflows end to end. Prioritize and Execute – Work cross-functionally with engineering, data, and ops teams to prioritize platform improvements and ship reliable releases. Understand User Needs – Gather requirements from internal stakeholders (operations teams, client managers, support) to uncover workflow bottlenecks and automation opportunities. Measure and Iterate – Track key metrics around processing accuracy, throughput, error rates, and cycle times to identify where the platform needs improvement. Communicate Progress – Share updates, insights, and blockers with stakeholders to maintain alignment and transparency across your product areas. Stay Current – Keep up with best practices in operations tooling, data pipeline design, and platform engineering to bring practical improvements to the team. Qualifications What You'll Bring to the Team: 3-5 years of product management experience, preferably with internal tools, platforms, or operations-focused products Experience improving operational workflows, reducing manual processes, or scaling backend systems Proven track record of working with engineering and operations teams to ship reliable, high-throughput systems Strong communication skills and ability to translate technical complexity into clear priorities for stakeholders Comfort using data to inform product decisions Experience in regulated industries is a plus Bachelor's degree in business, computer science, engineering, or related field a plus. Experience in lieu of education will be considered. The salary range for this opportunity is $88,700 to $124,200. Compensation depends on several factors: qualifications, skills, competencies, and experience. Tivity Health offers a robust benefits package, which includes a competitive salary, company bonus potential, medical, dental, vision, 401k with match, generous paid time off, free gym membership to over 13,000 fitness locations in the US, and other great benefits. 7502 #LI-CM1 About Tivity Health® Inc. Tivity Health, Inc. is a leading provider of healthy life-changing solutions, including SilverSneakers®, ForeverFit®, and WholeHealth Living®. We help adults improve their health and support them on life's journey by providing access to in-person and virtual physical activity, social and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Our suite of services support health plans, employers, health systems and providers nationwide as they seek to reduce costs and improve health outcomes. Learn more at TivityHealth . Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development.  Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.