Product Manager, Payments

Signature Aviation is looking for a hands-on, execution-focused Technical Product Manager, Payments to help design and execute the Payments strategy across our enterprise platforms. In this role, you will work closely with engineering, architecture, design, and business teams to coordinate development efforts, manage requirements, prioritize work, and ensure on-time, high-quality product releases. You’ll be critical in streamlining and increasing adoption of digital payments — ensuring features are well-defined, delivery is smooth, blockers are removed, and product outcomes are achieved. This role offers an exciting opportunity to shape the future of our payments strategy and contribute to the success of our organization. Essential Duties and Responsibilities: Own the day-to-day product delivery process across multiple agile teams, collaborating with stakeholders across IT and the business to ensure alignment on priorities and outcomes. Evaluate business requirements to identify opportunities for improvement and innovation. Analyze data and processes to uncover insights and trends that can inform solution design. Reduce uncertainty by communicating with a variety of stakeholders across the organization to ensure the goals are clear and the vision is aligned with business objectives. Manage a group of Product Owners to deliver the overall roadmap for Payments Gather and document detailed requirements, user stories, and acceptance criteria. Manage and prioritize the product backlog to ensure clear, actionable work for engineering teams. Collaborate with Solution Architects and Developers to validate technical feasibility and align with architectural standards. Track and monitor product milestones. Support integration efforts with third-party platforms (e.g., CRM systems, pricing engines, payment gateways). Coordinate across teams to identify dependencies and resolve blockers quickly. Ensure that features meet quality, security, and compliance standards before release. Work closely with QA teams to define test plans and support user acceptance testing. Minimum Education and/or Experience: 8+ years of experience as a Product Manager delivering payment solutions in agile environments. Strong ability to translate business needs into clear product requirements, user stories, and detailed acceptance criteria. Deep understanding of user experience (UX) principles and ability to advocate for customer-centric design decisions. Hands-on experience designing and running A/B tests and using experimentation to inform product improvements. Proven ability to prioritize features and enhancements based on user impact, business value, and technical feasibility. Strong collaboration skills — able to partner closely with engineering, design, architecture, and business stakeholders. A data-driven mindset, using analytics, user feedback, and KPIs to guide product decisions and measure success. Ability to drive a product mindset across teams — focusing on delivering outcomes, not just outputs. Comfort operating in technical environments involving APIs, microservices, CMS platforms (like AEM), and cloud services (Azure preferred). Familiarity with Agile/Scrum delivery practices and tools like JIRA, Figma & Confluence Additional knowledge and skills: Bachelor’s degree in Computer Science, Software Engineering or Information Technology Experience working within aviation, transportation, or related industries. Exposure to AI/ML integrations in digital products. Product certifications (CSPO, SAFe PO/PM) or Agile delivery certifications.