Product Manager Voice

VOICE AI PRODUCT MANAGER- DUBAI- CAN RELOCATE FROM ANYWHERE IN THE WORLD!

I’m currently partnering with a fast-growing FinTech company, who are looking for a Senior Product Manager – Voice AI to join their team in Dubai.

This is a highly technical, AI-focused product role sitting between Product, Engineering, AI, and the wider business, owning the development and evolution of Voice AI products and AI agents used across customer communication and collections.

🛠️ What You’ll Be Doing:

• Own the product strategy, roadmap, and execution for Voice AI products and capabilities.

• Build and scale AI-powered voice agents from discovery and concept through to production and continuous optimisation.

• Work closely with Engineering and AI teams across LLMs, conversational AI, speech technologies, APIs, integrations, and telephony infrastructure.

• Translate customer and business requirements into clear product requirements, user stories, and technical specifications.

• Own and prioritise the product backlog, balancing technical priorities, customer needs, and commercial opportunities.

• Define and monitor key Voice AI metrics across latency, accuracy, containment, call completion, customer experience, and commercial performance.

• Drive continuous experimentation and improvement across conversation flows, agent performance, and overall voice experience.

• Report into the Lead Product Manager.

✅ What We’re Looking For:

• 4+ years’ experience in Product Management, with 1.5 years+ working on Voice AI Products.

• Strong experience building products across Voice AI, Conversational AI, CPaaS, CCaaS, Contact Centre technology, or programmable communications.

• Strong understanding of AI/ML, Generative AI, LLMs, and AI agents.

• Comfortable discussing technical concepts including APIs, integrations, telephony, SIP, STT/TTS, IVR, routing, and real-time communications.

• Proven experience taking complex technical products from 0→1 and scaling them in production.

• Strong understanding of product metrics, experimentation, and data-driven decision making.

• Excellent stakeholder management and communication skills with a commercial and product-first mindset.

✅ Additional Information:

🎁 Salary: 25K-30K AED a month- TAX FREE!

🏠 Hybrid working – Dubai-based.

🏠 Relocation package: 2 weeks hotel stay and flights to Dubai paid for.

🏥 Private medical insurance for individual only.

🇦🇪 UAE employment visa provided for individual only.