Product Marketing Ops Specialist

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About the Team: The Product Marketing team owns the strategy and execution behind how CookUnity's menu shows up to customers — from merchandising and taxonomy to launch calendars and live-ops quality. As merchandising has scaled and much of the day-to-day tagging work has become tooling-supported, we're building out a dedicated Live Ops & Execution function to own the ongoing review, QA, and upkeep that keeps our menu accurate and on-brand every day. The role: We're looking for a Live Ops & Execution Specialist to own the day-to-day execution of in-app merchandising — keeping collections, banners, swimlanes, meal labels, and the menu database accurate and current across markets. A significant share of this work has been automated over the past ~6 months (bulk-tagging tooling), but automation still requires active human review, QA, and adjustment — this role exists to own that layer. You'll work closely with the PMM Strategic owner, who sets the criteria, taxonomy, and LTO strategy that you'll execute against. Responsibilities: Execute the weekly merchandising calendar: collections and banners updates across markets Apply and review meal labels; QA and adjust output from the automated bulk-tagging tool Curate and fix meals in menus according to LTO criteria defined by PMM Run live menu and menu database audits; correct tags as menus and criteria change Maintain meal assets (photos, descriptions, nutrition, chef bios) and confirm product tags are complete before items go live Manage price and premium fee adjustments per meal edits Activate/deactivate meals based on seasonality criteria defined by PMM Run daily QA on new feature launches; follow up on fixes with product and creative partners Execute taxonomy changes across the catalog per the structure defined by PMM Qualifications: 1-3 years of experience in merchandising, catalog/content operations, e-commerce ops, or a similar execution-heavy role High attention to detail and comfort with repeatable, QA-driven workflows Comfortable working inside tagging/tooling systems and spreadsheets; can spot and fix data inconsistencies quickly Strong follow-through — able to close the loop with product/creative partners on fixes Clear written communication in English Ability to leverage generative AI to increase output quality and speed Preferred requirements: Experience with menu/catalog management tools or CMS platforms Familiarity with e-commerce merchandising concepts (collections, banners, taxonomy) Prior experience in a subscription or marketplace business Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits REMOTE (ARG-LATAM) BENEFITS 💸 Get paid in USD 🗺 Work remotely: design the life that you want ⛱ Enjoy 15 days of vacation each year from the start date 🎄 16 fully paid Argentinean holidays 🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider 🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform 🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. 🧑‍🏫 Personalized English coach If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer . We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page . We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away. If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.