Product Owner – End User Services

Overview Location: Fully Remote (U.S. Only) Employment Type: Full-Time Are you an experienced and collaborative Product Owner who thrives in agile environments and enjoys shaping modern endpoint management experiences? Trissential is hiring a Product Owner to join our client’s End User Services team, where you'll take ownership of one or more end user services products and drive meaningful improvements across the organization. This is a role where your influence is tangible—your work directly impacts security, user experience, device management standards, and the overall digital workplace experience. What’s In It for You? High-impact ownership – Lead the product vision for assigned products and shape how thousands of users interact with technology day-to-day Cross-functional collaboration – Work with Security, Identity, Engineering, Infrastructure, and business stakeholders Growth opportunity – Our client is open to hiring someone they may convert to full-time Agile-focused environment – Join a highly communicative and collaborative team that values fast feedback and continuous improvement Flexibility – Enjoy a fully remote work environment within the U.S. Your Role & Responsibilities As a Product Owner, you will: Facilitate product roadmap development and ongoing refreshes Own, define, and prioritize the product backlog to deliver secure, modern device management capabilities Partner with Security, Endpoint Engineering, Identity, Infrastructure, and business teams to align roadmap priorities Convert user needs, organizational goals, and compliance requirements into clear product stories Conduct daily huddles and participate in Agile ceremonies to guide sprint planning and delivery Collaborate with end users to gather requirements and identify opportunities for improvement Maintain and refine visual management tools to communicate progress and priorities Ensure product capabilities align to business needs and expected outcomes Drive iteration-based delivery, ensuring incremental value is shipped regularly Skills & Experience You Should Possess You’re encouraged to apply even if you don’t meet every single requirement. 3–5 years of experience as a Product Owner in an Agile environment Experience supporting or delivering work related to Windows OS, macOS or MDM platforms Familiarity with endpoint management, device configuration and AI platform tooling Strong communication skills—able to translate business needs into technical work Strong organizational and prioritization skills Ability to inspire cross-functional teams and influence decisions Creative approach to solving user experience and operational challenges Bonus Points If You Have: Experience with multi-platform endpoint management (Windows, iOS, macOS, Android) Prior experience working with security or identity engineering teams Background in End User Services or modern workplace technologies Knowledge of device compliance, access policies, or zero-trust principles Education & Certifications You Need: Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience) Agile or Product Owner certifications are helpful but not required What We Offer At Trissential, we value the innovation, accountability, and leadership that Product Owners bring to modern digital workplaces. You will be joining our client’s team while enjoying Trissential’s supportive culture and competitive benefits. Competitive Compensation – $68 – $78 per hour , depending on your skills, experience, and location. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography. Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching Paid Time Off – Offer paid time away from work Fully Remote – Work from anywhere within the U.S, no travel required Collaborative Culture – Small, communicative, and agile-focused team This role is only open to candidates authorized to work in the United States. Ready to shape the future of modern device management? Apply today and join Trissential as the next Product Owner – End User Services for our client’s team!