Product Owner: Payments & Finance (AI-First)

Job title: Product Owner: Payments & Finance (AI-First) Location: Cape Town Language : English Work-type : Hybrid About RoomRaccoon: RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system. We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands-on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in. 🦝 Your North Star We’re looking for an AI-first Product Owner with strong payments and finance domain knowledge and an obsession with execution. This role sits at the intersection of payments, financial operations, automation, and AI-powered product experiences. You’ll work closely with Product, Engineering, Finance, Data, Operations, and Commercial teams to build smarter financial workflows that scale globally. You are not a “PowerPoint Product Manager.” You ship. You simplify. You solve operational pain points. You turn complexity into intuitive product experiences. You understand that modern product teams move with speed, ownership, and AI-assisted execution. Day in the life of the Product Owner: Payments & Finance (AI-First) Own the roadmap and execution for RoomRaccoon Payments and finance-related product initiatives Build scalable payment and financial workflows that reduce friction for hoteliers and internal teams Identify opportunities where AI and automation improve reconciliation, reporting, fraud prevention, invoicing, payouts, and operational efficiency Work closely with Engineering, Finance, Customer Success, Support, and Commercial teams to turn operational pain points into product solutions Prioritize based on customer impact, revenue potential, operational efficiency, and speed to value Write clear product requirements, user stories, process flows, and acceptance criteria Lead initiatives from discovery through launch and iteration Use data, customer feedback, and business insights to improve product performance continuously Stay ahead of trends in fintech, embedded finance, AI tooling, workflow automation, and hospitality technology Help shape what AI-first product ownership looks like inside RoomRaccoon What success looks like: Faster and smarter financial operations powered by automation and AI Seamless payment experiences for hoteliers and guests Reduced operational friction across finance and payments workflows Strong collaboration between Product, Engineering, Finance, and Operations High-impact product delivery with measurable business results Scalable and compliant financial systems that support global growth Core experience: Experience as a Product Owner or Product Manager in fintech, payments, accounting, ERP, SaaS, or finance-related environments Strong understanding of payment flows, reconciliation, invoicing, financial operations, and integrations Proven ability to execute quickly in fast-moving product environments Experience working cross-functionally with technical and non-technical stakeholders Strong communication and prioritization skills Comfortable balancing customer needs, technical feasibility, and commercial impact Strong understanding of agile product development AI-First Mindset: Strong interest in AI-powered product development and operational automation Able to identify practical AI use cases that create measurable business value Familiarity with AI tooling, copilots, workflow automation, LLMs, or intelligent process optimisation Curious about how AI can improve product velocity, decision-making, and customer experience Technical & Domain Knowledge: You understand: Payment gateways and payment infrastructure APIs and integrations Financial reporting and reconciliation Accounting and finance processes Compliance and security within financial systems Data-driven product decision making Who you are: You take ownership and move fast You thrive in high-growth environments You care about outcomes more than process theatre You communicate clearly and directly You challenge outdated ways of working You combine strategic thinking with hands-on execution You embrace AI as a practical tool, not a buzzword You like solving operational complexity with intuitive product experiences Nice to have: Experience in hospitality tech, fintech, SaaS, or platform businesses Experience with international payment providers or embedded finance products Exposure to AI implementations, workflow orchestration, or automation tooling Experience with BI, analytics, or financial data products Why Join RoomRaccoon? Be part of a high-growth, global hospitality tech company that’s reshaping how hotels operate. Work with a dynamic, supportive team who values initiative, autonomy, and creativity. Opportunity to grow into senior roles as we scale across markets and expand our product suite. Regular team events, international exposure, and access to cutting-edge hospitality software. Perks: Mac environment Performance bonuses Employee Equity Scheme Annual training budget Annual Hotel experience Birthday leave Long service leave and bonuses Quarterly team building budgets & office massages Friday lunches on us Global Mobility Hybrid model Our Core Values as defined by our Raccoons: Accountability: owning decisions, follow-through and outcomes, from start to finish without blaming others when things go wrong. Showing up, owning your impact and standing tall. Progress starts with you. Beat Yesterday: when learning leads to real change. Making time to reflect, improve systems and prevent the same issues from recurring. Clock Speed: choosing progress today over procrastination tomorrow. Moving fast with clarity, alignment and quality. Deal's a Deal: setting clear expectations, delivering on promises and being reliable for our customers and your teammates. Empower Another: share knowledge, celebrate wins, and help others succeed. Every time you enable a teammate, you strengthen RoomRaccoon and our customers.