Product Owner Sr- Prism Reporting & Agile Metrics

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL. We are seeking a Senior Product Owner to lead the strategy, enhancement, and adoption of Prism and X-Ray. Prism is a suite of reporting capabilities within Jira that provides visibility into software development workflows and delivery performance. This role will partner closely with Scrum Masters, Engineering teams, Product Management, and other Technology stakeholders to deliver reporting solutions that improve development efficiency, optimize workload planning, and provide actionable insights across the software delivery lifecycle. The Senior Product Owner will own the product roadmap for Prism and X-Ray, define reporting requirements, prioritize enhancements, and drive continuous improvements to support technology organizations across the enterprise. This individual will serve as the primary liaison between business and technical teams, translating stakeholder needs into scalable reporting solutions and ensuring the ongoing health and effectiveness of the platform. Key Responsibilities: • Own and manage the product vision, roadmap, and backlog for Prism reporting capabilities and X-Ray within Jira. • Collaborate with Scrum Masters, Product Managers, Engineering leaders, and Technology teams to identify reporting needs and opportunities for process improvement. • Leverage Agile development and flow metrics to provide insights into software delivery performance, team efficiency, workload forecasting, and operational effectiveness. • Develop a deep understanding of the software development lifecycle, including work progression from ideation through story creation, development, testing, and production deployment. • Define business requirements, user stories, acceptance criteria, and reporting specifications for new features and enhancements. • Prioritize and manage enhancements, defect resolution, and maintenance activities for the Prism platform. • Partner with technical teams to design, develop, validate, and deploy reporting solutions and dashboards. • Analyze and interpret Agile metrics, including flow-based measurements, to identify trends, bottlenecks, and opportunities for continuous improvement. • Facilitate stakeholder discussions to gather requirements, align priorities, and communicate product updates. • Drive adoption and effective utilization of Prism reporting tools across technology organizations. • Monitor platform performance and ensure reporting accuracy, reliability, and scalability. • Coordinate cross-functional efforts among engineering teams, business partners, and reporting stakeholders to deliver business value. Key Skills & Experience: • Product Owner, Product Management, Business Systems Analysis, or related experience supporting technology products. • Strong experience with Jira and Agile software development methodologies. • Thorough understanding of the software development lifecycle (SDLC) and Agile delivery frameworks. • Experience working with Agile reporting, flow metrics, and software delivery performance measurements. • Proven ability to gather requirements, manage backlogs, and prioritize competing initiatives. • Experience leading cross-functional teams and influencing stakeholders without direct authority. • Strong analytical, problem-solving, and organizational skills. • Excellent verbal and written communication skills with the ability to engage both technical and non-technical audiences. • Experience supporting enterprise reporting, analytics, or operational insights platforms. • Knowledge of Agile flow metrics such as cycle time, lead time, throughput, work-in-progress (WIP), and flow efficiency. • Familiarity with dashboarding, reporting tools, and data visualization concepts. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Owns the vision and definition of the product. Serves as the voice of the Customer. Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value. Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product based on business value. Drives the creation of and the integrity of the product backlog. Leads grooming of the product backlog and ensures the backlog is correctly prioritized based on business value. Responsible for ensuring the Scrum Master(s) and development team(s), are focused on the right priorities during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. Accepts delivery of working product from the Scrum Team(s). Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Agile Metrics, Customer Solutions, Data Visualization, JIRA Workflow, Leadership, Prioritization, Scrum, User Experience (UX) Design, Workday Prism Analytics Competencies Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $112,000.00 – $249,600.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/09/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.