Product Specialist

Job Title: Product Specialist Job Description The Product Specialist serves as the technical and operational owner of assigned product lines, bridging the gap between Product Management and Commercial Operations. This role acts as the primary technical resource for Regional Sales Managers, representatives, and clients, ensuring that quotes are technically sound and accurately priced. The Product Specialist proactively resolves technical questions and escalations, providing strategic recommendations when standard answers are insufficient. Responsibilities Create accurate quotes based on client specifications, scope, and project requirements, collaborating with the Client Operations Specialist to ensure every quote is accurately priced before reaching the representative. Own quote accuracy for specifications, scope, and project requirements, including CRM/quoting tool entry and quote issuance. Conduct technical risk and feasibility reviews, with sign-off on technical accuracy before finalizing pricing. Analyze historical pricing and product performance, providing insights to Regional Sales Managers upon request. Support and enforce product standardization across the assigned portfolio. Maintain product matrices, specification sheets, and sizing guidelines, escalating discrepancies to Product Management or Engineering as needed. Serve as the go-to expert for technical specifications and product configuration for assigned lines. Champion assigned product lines by partnering with Product Management to build use cases, best-practice guides, and reusable demonstration assets for internal teams. Collaborate with Engineering, Product Marketing, and the Client Operations Specialist to ensure consistent solution documentation and roadmap alignment across teams. Field technical product questions from Regional Sales Managers, representatives, and clients, providing strategic recommendations where a standard answer doesn't apply. Conduct daily SDA reviews, approving within delegated Delegation of Authority (DoA) or escalating to leadership when thresholds are exceeded. Ensure adherence to transactional control conditions on quotes and product changes, flagging areas of operational risk as they develop. Act as the liaison between Regional Sales Managers, plants, and Operations on product-related matters. Oversee the technical side of every quote, including configuration, feasibility, and sign-off. Essential Skills Proficiency in quoting processes. Knowledge of mechanical and manufacturing environments. Experience with CRM software. Technical support and inside sales expertise. Engineering knowledge. Additional Skills & Qualifications Bachelor's Degree in Engineering or equivalent combination of education and experience. 2-3 years of experience in product support, technical sales, or a related product/commercial role. Work Environment This is a hybrid role requiring in-office presence 4 days per week and remote work 1 day per week. Work hours are from 8:00 AM to 5:00 PM or 7:00 AM to 4:00 PM CST, with a one-hour lunch break. Job Type & Location This is a Permanent position based out of Grandview, MO. Pay and Benefits The pay range for this position is $55000.00 - $65000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Grandview,MO. Application Deadline This position is anticipated to close on Sep 7, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.