Product Specialist II

ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all. #TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do. Learn more about Teleport here: https://www.teleport.it/ A DAY IN A LIFE At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas. Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes. How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. To serve as the primary bridge between on-ground logistics execution and digital order orchestration. This role ensures system availability to deliver a successful "shipment" end to end by translating physical warehouse and in-transit cargo constraints into system requirements. 🌏 Regional & Language Requirements Must have, Mandarin Fluency: Must be fluent in spoken and written Chinese (Mandarin) to coordinate with manufacturers, suppliers, and warehouse teams in Mainland China and the Greater China region. (China travel is required) Good to have, APAC Domain Knowledge: Understanding of the fragmented APAC logistics landscape, including cross-border e-commerce regulations, last-mile delivery networks (e.g., J&T, Ninja Van, SF Express), and regional trade compliance. Skill Category Specific Requirement (1-2 Year Level) Technical Mapping: Proficiency in flow-charting tools (Lucidchart, Draw.io, Miro or Visio). System Knowledge: Basic understanding of OMS (Order Management), WMS (Warehouse), and TMS (Transport). Language: Fluent Mandarin (Native or HSK 5+) and professional English. Problem Solving: Ability to break down a "Ground Delay" into a clear Jira ticket for developers. At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you! Work-Life at #TeamTeleport Unlimited training -You will have access to a wide range of learning resources including Notion! Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit! Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2. Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!