Product Strategy Manager

REMOTE ROLE - This role is remote, expected to work ET time zone hours.

Preference given to the following markets:

• Florida, Georgia, Illinois, Kentucky, Massachusetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas

Product Strategy Manager: Loyalty, Motivation & Engagement Platfor

m
At Virtual Incentives, we're transforming how rewards, incentives, and payments are delivered in a digital-first worl

d.
Our platform powers secure, scalable digital payouts and rewards experiences for Fortune 100 companies, technology platforms, and global brands. From digital gift cards and prepaid cards to emerging engagement solutions, we help organizations motivate, reward, and connect with customers, employees, partners, and communities around the wor

ld.
As we continue to grow, we're investing in the future of engagement, and we're looking for a Product Strategy Manager to help build

it.
The Opport

unityWe're seeking a Product Strategy Manager to lead the execution and evolution of our Loyalty, Motivation & Engagement Platform, a strategic initiative designed to help clients move beyond one-time incentives and create ongoing, behavior-driven engagement programs powered by points, rewards, gamification, and partner-funded v

alue.
This is a hands-on product management role where you'll work at the intersection of fintech, loyalty, engagement, payments, user experience, and marketplace ecosystems. You'll partner closely with Engineering, QA, Partnerships, Operations, Sales, and Account Management to transform product strategy into scalable, market-ready capabil

ities.
If you're energized by building products from the ground up, solving complex platform challenges, and creating experiences that influence customer behavior, this role offers a unique opportunity to make a meaningful

impact.
What Yo

u'll OwnBuilding a Modern Loyalty, Motivation & Engagement

PlatformYou'll own and manage the day-to-day product backlog and execution for a next-generation motivation platform that enables organizations to launch and manage sophisticated loyalty, rewards, and engagement p

rograms.Key areas

include:• Points earning, tracking, redemption, expiration, adjustments, and r

eporting• Rules engines and configurable progr

am logic• Scalable and auditable points ledger capa

bilities• Balance management and transaction history exp

eriences• Real-time notifications and customer support w

orkflows• Program administration and client-facing configurati

on tools
Designing Engagement That Drives

BehaviorWe're not just building a rewards platform—we're building a platform that motivate

s action.You'll help shape engagement mechanics that encourage repeat participation and long-term loyalty

through:• Points-based i

ncentives• Referrals and advocacy

programs• Surveys, learning modules, and onboarding a

ctivities• Bonus events and earning mu

ltipliers• Tiered rewards and VIP ex

periences• Challenges, milestones, streaks, and progressio

n systems• Personalized engagement journeys and behavior

al nudgesYou'll help ensure our products leverage proven engagement principles while delivering measurable value for clients and e

nd users.
Expanding Our Rewards

EcosystemYou'll collaborate with internal teams and external partners to define and optimize the rewards marketplace experience, including Gift cards, Merchandise, Experiences, Donations and Partner-funded promotions

and perks.You'll help coordinate partner requirements, vendor capabilities, fulfillment workflows, SLAs, and integration needs to ensure a seamless end-user e

xperience.
Supporting an API-First Platfo

rm StrategyYou'll work alongside Engineering and external partners to help define a

nd deliver:• APIs for points issuance and

redemption• Event-driven workflows a

nd webhooks• Partner and client i

ntegrations• Documentation and monitoring r

equirements• Launch readiness and post-lau

nch support
This role is ideal for someone comfortable operating between technical and business teams while helping translate complex requirements into practica

l solutions.
Additional Product Res

ponsibilitiesIn addition to leading our Loyalty, Motivation & Engagement Platform initiatives, you'll support our broader open-loop payments product portfoli

o, including:• Visa® and Mastercard® prepaid and de

bit solutions• Direct-to-bank (A2A) payout

capabilities• Issuer and processor

integrations• Compliance and regulatory

requirements• Product enhancements and operational

improvementsYou'll work closely with Product, Engineering, Compliance, and Operations teams to help ensure these products remain reliable, scalable, compliant, and

client-ready.
What We'

re Looking For✔ 4–7 years of Product Management experience; ideally in fintech, loyalty, rewards, incentives, payments, marketplaces, or B2B2C techno

logy platforms✔ Strong backlog management and Agile deliv

ery experience✔ Experience working with APIs, integrations, data feeds, and t

echnical teams✔ Ability to translate business goals, customer needs, and operational requirements into actionable

product plans✔ Excellent cross-functional collaboration and commun

ication skills✔ Data-driven mindset with experience using metrics to guide pro

duct decisions
B

onus Points For• Loyalty and rewards pro

gram experience• Points-based ecosystems and engag

ement platforms• Gamification and be

havioral design• Ledger-based or store

d-value systems• Rewards catalogs and marke

tplace products• Card network, issuing, or money move

ment experience• Knowledge of KYC, AML, PCI, fraud, or compli

ance frameworks
Why Join Vir

tual Incentives?This is a rare opportunity to help build a strategic growth platform within a stable and growing

fintech company.
You'll have visibility across the organization, influence product direction, work directly with enterprise clients and partners, and help shape how leading brands engage and reward their audienc

es in the future.
If you're excited about building products that sit at the intersection of loyalty, engagement, rewards, and payments, we'd love

to hear from you.
The anticipated base salary range for this position is $115,000–$140,000 annually. Actual compensation will be determined based on experience, skills, qualifications, and geographic location. This position is also eligible for an annual

performance bonus.
REMOTE ROLE - This role is remote, expected to work

ET time zone hours.
Preference given to t

• he following markets:Florida, Georgia, Illinois, Kentucky, Massachusetts, New Jersey, New York, North Carolina, Ohio

, Pennsylvania, Texas
Virtual Incentives provides exceptional benefits including medical, prescription, dental and vision coverage, life Insurance, retirement plans with company contribution, and flexibl

e working environment.
Virtual Incentives is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All employment decisions are made based on qualifications, merit, and business needs, without regard to any protected characteristi

c under applicable law.
Qualified candidates must be legally authorized to be employed in the United States. We are unable to provide sponsorship for employment visa status (e.g., H-1B, OPT or TN status) for this employment position. We are also unable to offer reloc

ation for this position.