Program Coordinator

Work Arrangement: Hybrid (On-Site and Remote mix) Requisition Number: 274341 Regular or Temporary: Regular Location: Personnel Area: CENTRAL ADMIN MANAGEMENT CTR Date: Sep 2, 2026 Be You. The Program Coordinator will work with the graduate and professional schools at Duke University to ensure that the University meets legal obligations and responsibilities under the Americans with Disabilities Amendments Act (ADAA), Section 504 of the Rehabilitation Act of 1973, and additional disability-related laws and ordinances. The Program Coordinator will timely and effectively assess and determine the need for disability-related accommodations for graduate and professional students. This includes evaluating appropriate medical documentation, meeting with students individually to discuss their limitations in the academic setting and identifying appropriate accommodations, collaborating with faculty, staff, and relevant campus departments to implement accommodations effectively. Through an interactive process, the Program Coordinator will determine appropriate provisions of auxiliary aids and services, as well as accommodations in the classroom, testing environment, campus housing, dining services, parking and transportation, and additional support services as needed. What You'll Do Apply a working knowledge of the Americans with Disabilities Act (ADA), American with Disabilities Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other relevant disability-related laws and ordinances to specific accommodation requests and other situations that may arise. Responsible for staying up-to-date with any changes or updates in the laws. Engage in the interactive process with graduate and professional students to determine what reasonable accommodations should be provided, including: Review and analyze student medical and psychological documentation, meet with students to clarify accommodation needs, and collaborate with appropriate partners to assess reasonableness and implement reasonable accommodations. Participate in the formulation and regular review of SDAO policies, procedures, and documentation guidelines, as well as implementing these policies and procedures. Maintain accurate and confidential records of student interactions, accommodation requests, and any other relevant information. Generate reports as needed to assess program effectiveness and compliance. Assist the Director in developing and providing educational training sessions for the graduate and professional programs, faculty, and staff. Provide guidance to graduate programs regarding the implementation of academic accommodations. Maintain a collaborative working relationship with appropriate partners, including the Graduate School, and Disability Services Liaisons. Assist with pregnancy-related accommodation requests for graduate and professional students under Title IX and the Pregnant Workers Fairness Act (PWFA). Responsible for representing the SDAO on behalf of Duke University/Health Systems by attending professional meetings such as AHEAD (Association on Higher Education and Disability), assistive technology expos, as well as committees within the university. Perform other related duties incidental to the work described herein. What You'll Bring. Education Bachelor's degree in a related field (e.g., disability studies, counseling, education) is required. A Master's degree is preferred. Experience, Skills, and Knowledge Strong knowledge of the Americans with Disabilities Amendments Act (ADAA), Section 504 of the Rehabilitation Act of 1973, and other disability-related laws and regulations. Experience working with individuals with disabilities, preferably in an educational or support services setting. Excellent analytical skills to assess student documentation and determine appropriate accommodations. Effective and flexible communication and interpersonal skills to work collaboratively with students, faculty, staff, and other stakeholders. Strong organizational skills and attention to detail to manage multiple tasks and prioritize workload effectively. Ability to maintain confidentiality and handle sensitive information appropriately. Proficient computer skills, including experience with assistive technologies and office productivity software. Minimum Qualifications Education Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program. Experience Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Why Duke? Working at Duke University's Student Disability Access Office offers an opportunity to make a positive impact on the lives of students with disabilities. If you are passionate about advocating for inclusivity and equal access to education, we invite you to apply for the position of Program Coordinator. As a Program Coordinator, you will play a pivotal role in ensuring that students with disabilities have equal access to educational opportunities and campus resources. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $45,661.00 to USD $73,140.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267). Nearest Major Market: Durham Nearest Secondary Market: Raleigh