Program Delivery and Business Development Manager

Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview The Program Delivery (PD) and Business Development (BD) Manager is an individual contributor reporting to the Senior Director, Program Delivery and Business Development responsible for managing a portfolio of donor-funded projects that advances access to quality medicines and strengthens supply chain resilience, using best practices to ensure client/donor satisfaction. More specifically, the PD/BD Manager will provide day-to-day management of assigned projects, including developing workplans, deploying project managements tools and processes, monitoring project activities against budgets, drafting progress reports among other tasks, to ensure high quality results. Additionally, the PD/BD Manager will manage the proposal development process, as assigned, with staff members working across multiple teams in Rockville and other regions to ensure quality and compliant submission in response to funding opportunities. In both the PD and BD capacities, the Manager will stay abreast of trends in an evolving global health and domestic landscape. Lastly, the PD/BD Manager will define, revise, and implement project management and business development processes in collaboration with other key stakeholders, and develop and revise resources and tools as part of the PD/BD team’s ongoing efforts for continuous improvement based on feedback and business practices. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Program Delivery and Business Development Manager has the following responsibilities: Program Delivery: (40%) Manages a portfolio of donor-funded projects across global health and domestic projects; holds operational accountability for the timely and successful implementation of the portfolio of assigned projects, to include leading cross-functional project management teams with technical, M&E, finance and other relevant staff, development of workplans, drafting of progress reports, entry of M&E data, and providing quality control support for project deliverables. Proactively identifies issues/risks, including the facilitation of resolution with appropriate management staff. Develops project budgets and monitors project expenditures to ensure activities are implemented within budget and prepares pipelines/projections as needed, and in collaboration with Finance staff. Manage consultants, vendors, and subrecipient/partners, as applicable while ensuring compliance with donor rules and regulations and USP policies; this includes but is not limited to drafting scopes of work with technical staff, managing the onboarding process, monitoring progress towards deliverables, and raising concerns in a timely manner and facilitating appropriate resolution. Establishes and maintains effective working relationships with relevant donors and key partners; and represents GHMS externally at key project stakeholder meetings, as needed. Ensures good records management, according to USP and donor policies. Business Development (40%) Leads the proposal management process, including managing team communication; developing proposal calendars; scheduling reviews and approvals by leadership and completes reviews of drafts; partner management, as applicable, and otherwise coordinating a cohesive approach to quality, compliant, and on-time submissions. Drafts proposal sections, as needed, including organizational overviews, institutional past performance, and staff bios. Proactively problem solves business development and client engagement challenges, recommending solutions that meet USP needs. Program Delivery & Business Development Tools and Processes (20%) Leads continuous quality improvement of PD and BD tools, resources and processes based on feedback and GHMS operating context. Identifies and develops, as requested, additional project management and business development resources and tools USP needs to successfully deliver on their program commitments to clients or responds to various funding opportunities. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Bachelor’s degree in International Development, Public health, Science or other relevant degree. Five (5) years of project management experience with at least three (3) years focused on donor-funded programs (e.g., US Government funding agencies, World Bank, Global Fund, Foundations etc.). Demonstrated experience managing business development processes. Demonstrated experience establishing program management systems and processes. Monitoring and evaluation experience with donor-funded projects. Strong written and verbal communication skills. Ability to travel up to 25% of the time. Additional Desired Preferences Master’s degree and PMP Certification. Ability to work independently and manage multiple workflows, while effectively managing project timelines and deliverable schedules. Knowledge of multiple donor policies and procedures and prior management of donor-funded programs. Proven skills in group facilitation, team building, and partner coordination. Ability to build relationships and interact effectively with technical experts, other partners and donor agencies. Prior experience and success working in complex environments, with teams whose members are physically located in different time zones and geographic areas. Professional and able to communicate effectively with colleagues and key external stakeholders. Fluency in French, Spanish or Portuguese with ability to communicate (written and verbal) with key stakeholders. Excellent interpersonal and organizational skills with strong attention to detail. Ability to demonstrate the highest degree of ethics and integrity. Ability to work in cross-cultural settings. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $100,042.00 – $142,560.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.