Program Director

Lead With Purpose. Make a Difference Every Day. Hand in Hand Residential is seeking an experienced and compassionate Program Director to oversee operations across multiple residential group homes serving individuals with developmental disabilities throughout Maricopa County. This is an exciting leadership opportunity for someone who is passionate about helping others, developing strong teams, maintaining high quality care, and creating safe, supportive environments for residents and staff. Why Join Our Team? Competitive annual salary Leadership role with growth opportunities Meaningful and rewarding work Supportive and mission driven environment Opportunity to positively impact lives daily Dynamic leadership position with autonomy and responsibility Position Overview The Program Director is responsible for the daily oversight, supervision, and operational integrity of multiple DDD residential homes. This role requires hands on leadership, regular site visits, staff development, crisis management, and ensuring compliance with DDD, AHCCCS, and agency standards. The ideal candidate is organized, dependable, proactive, and able to confidently lead teams in a fast paced environment. Responsibilities Oversee daily operations of multiple residential group homes Conduct weekly site visits to ensure quality care and compliance Supervise and support Lead Staff and Direct Care Workers Monitor documentation and operational standards Ensure homes meet licensing and safety requirements Manage staffing schedules and emergency coverage Respond to crises, behavioral emergencies, and urgent staffing needs Coach, mentor, and develop staff members Maintain professional communication with stakeholders and team members Ensure a safe, positive, and supportive environment for residents and staff Qualifications High School Diploma or GED required Bachelor’s degree preferred Minimum 3 years experience in DDD or behavioral health Minimum 1 year leadership or supervisory experience Strong leadership, communication, and crisis management skills Ability to manage multiple priorities and work independently Knowledge of DDD, AHCCCS, and DES regulations preferred Required Certifications Valid Arizona Driver’s License and reliable transportation Level I Fingerprint Clearance Card CPR and First Aid Certification Article 9 Certification Prevention and Support Certification Work Environment This is a field based leadership position requiring weekly visits to all assigned homes and flexibility for evenings, weekends, holidays, and emergency on call situations. If you are ready to grow your leadership career while making a meaningful impact in the lives of others, we encourage you to apply today and join the Hand in Hand Residential team. Benefits: Flexible schedule Health insurance Paid time off Professional development assistance Work Location: Hybrid remote in Phoenix, AZ 85041