Program Manager

Salary Range: $100,000.00 To $120,000.00 Annually The Authenticom Group has the platform, the products, the team, and the compensation structure aligned for growth. What we don't have is dedicated program management to ensure that the company-wide initiatives we commit to actually land on time, on scope, and on budget. This is a new role reporting directly to the COO. You'll be the single point of accountability for cross-functional initiative delivery across the entire organization, taking our departmental plans and turning them into coordinated, executed outcomes. What You’ll Do Drive Cross‑Functional Program Delivery Own the tracking and delivery of company‑wide initiatives across every major function Maintain a real‑time portfolio view of status, milestones, dependencies, risks, and resource needs Partner with department heads to pressure‑test plans, identify gaps, and surface friction early Keep teams aligned on scope, timelines, and success criteria Manage Dependencies & Risks Before They Become Blockers Identify cross‑functional dependencies proactively and resolve them quickly Surface risks early with clear mitigation paths and decision options Facilitate alignment across stakeholders with competing priorities Provide Executive‑Level Visibility Deliver concise, honest status updates on a predictable cadence Translate operational detail into executive‑ready insights: what’s on track, what’s at risk, what needs a decision Maintain leadership dashboards that show real‑time execution health Improve Processes & Systems Build lightweight, scalable program management practices that fit a high‑growth environment Partner with IT and Operations to optimize tools like Salesforce, Jira, Confluence, and Google Workspace Champion a culture of honest commitments, realistic planning, and proactive communication Lead High‑Impact Strategic Initiatives Directly lead select cross‑functional initiatives end‑to‑end (product launches, acquisition integrations, major customer deployments, strategic partnerships) Support leadership in building business cases for investments, hiring, budget, tools, or acquisitions Drive clarity, alignment, and execution discipline on initiatives with high strategic or customer impact What We're Looking For Required Experience 5+ years of program management or equivalent cross-functional leadership experience at a SaaS, technology, or operationally complex company Demonstrated track record of successfully delivering multi-stakeholder, cross-functional initiatives end-to-end Experience managing up to executives and across peer-level department leaders Comfort with ambiguity — ability to define structure where none exists without over-engineering Strong written and verbal communication skills — able to translate operational detail into clear executive narratives Mindset and Approach Bias toward action and delivery over process for its own sake Intellectually honest, surfaces hard truths early rather than letting timelines slip Collaborative but willing to hold people accountable to their commitments Systems thinker — sees where individual decisions compound into outcomes Comfortable working at pace with autonomy Nice to Have Experience in automotive retail, data integration, or adjacent B2B industries PMP, Agile, or equivalent certifications (not required — practical experience matters more) Experience with Salesforce, Jira, Confluence, and Google Workspace Experience supporting SOC 2 compliance programs or similar operational frameworks Prior experience standing up a PMO function from scratch Who You Are A natural orchestrator who thrives in ambiguity and brings structure to complexity A strong communicator who can translate between executives, technical teams, and customer‑facing functions A systems thinker who sees the whole board — risks, dependencies, and opportunities A calm, credible operator who builds trust quickly and drives alignment without drama Someone who loves making organizations faster, clearer, and more effective We offer a full suite of benefits including medical, dental, and vision along with paid holidays, time off for volunteering, wellness activities, and your birthday! Authenticom believes in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued, and diversity is celebrated. All applicants must prove eligibility to work in the United States or Canada (no Visa sponsorship).