Program Manager

Purpose of the role

The program manager is responsible for the administrative, logistical, and operational backbone of Cyberlite's K–12 programmes. The role owns the day-to-day operational running of active projects, ensuring smooth delivery across all workstreams.

The role sits within the wider Cyberlite team, reporting to the Project Manager, and works across projects with the creative team, the training team, and the Partnerships & Field Manager.

Key responsibilities

Programme & project operations

• Partner with the management team to shape, build, and drive the operational strategy for Cyberlite's programmes, ensuring all activity is purposefully designed and delivered in service of project objectives.
• Play an active role in strategic conversations, bringing an operational lens to ensure what we commit to is actually achievable.
• Own the translation and execution of strategic decisions into clear, actionable plans — keeping teams aligned and accountable, progress visible, and risks surfaced early.
• Liaise with local partners, subcontractors, and vendors to ensure timely delivery of project milestones.
• Maintain organised systems for project documentation, correspondence, agreements, and compliance records.
• Maintain a master activity tracker aligned to project timelines and deliverable schedules.

Partnerships

• Working closely with the Partnerships & Field Manager, own the full lifecycle of Cyberlite's relationships with third-party implementation partners — from selection and onboarding through to performance management and close-out.
• Ensure all partners have a clear understanding of organisational goals and delivery expectations, with the right contracts and governance structures in place from the start.

Creative & training team support

• Work alongside the creative team to communicate field requirements for the production and delivery of educational content, toolkits, and public awareness materials — managing timelines and liaising with designers and instructional developers.
• Support the training team in recruiting and coordinating master trainers and facilitators, and organising trainer workshops.
• Execute the localisation and adaptation of materials for different country contexts, coordinating translation and cultural review processes.

Contracts & administration

• Draft and process MOA and subcontract agreements with local NGOs, civil society organisations, and consultants, with support from the Project Manager.
• Track deliverables and payment schedules for vendors, following up to ensure timely completion.
• Collect and organise required documentation from partners, including progress updates and financial records.

Support procurement processes for design services, printing, and other project supplies.

Monitoring, evaluation & reporting

• Coordinate the administration of surveys and feedback tools for training workshops and student programmes.
• Compile operational data, activity logs, and progress information to support internal and donor reporting.
• Support the scheduling and coordination of stakeholder interviews, focus groups, and evaluation activities.
• Produce quarterly and annual reports for clients on project status.

3. Person specification

Essential

• 2+ years in operations, project coordination, or programme administration — ideally in education, EdTech, international development, or a mission-driven organisation.
• Experience coordinating external partners, subcontractors, or vendors.
• Fluent in Slack and Notion, or close equivalents, with a habit of keeping systems current without prompting.
• Working understanding of the contemporary online environment — platforms, algorithms, and online culture — and active curiosity about AI and its effects on young people.
• Based in Asia.
• Willing and able to travel a minimum of four times per year across Asia and the Pacific Islands.

Preferred (not essential)

• Direct experience in online safety, digital wellbeing, child protection, or media literacy — in a programme, policy, research, or education setting.
• Familiarity with safeguarding or child online protection frameworks used across Asia-Pacific.
• Experience designing or delivering for children rather than adults.
• Background in education, EdTech, or teacher training.
• Familiarity with the education or NGO landscape in India, the Philippines, and/or Indonesia.
• Additional Asia-Pacific language skills.

Working relationships

Reports directly to the Co-founder's

Works day-to-day alongside the M&E analyst, creative team, training team, and Partnerships & Field Manager.

5. Role details

• Type — Full-time
• Location — Remote; must be based in Asia
• Reports to — Project Manager

Please feel free to drop into Nina inbox an introduce yourself @ [email protected]