Program Manager, Partner Events & Operations

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. About MarketStar : In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! About the Program Manager, Partner Events & Operations: The Laptop Commercial Software Ecosystem team accelerates the adoption and scale of ChromeOS in Enterprise and Education segments by leveraging partner-led integration and innovation. The team’s key strategic pillars include: 1) solving for application and infrastructure compatibility, 2) supporting legacy user needs, 3) differentiating Cloud Apps on ChromeOS, and 4) expanding high-potential growth verticals (e.g., contact center and healthcare). The Partner Events & Operations Program Manager drives partner-led growth for ChromeOS across Enterprise and EDU by executing end-to-end field marketing initiatives and optimizing program operations. This role manages day-to-day operations for the Chrome Enterprise Recommended (CER) partner program - guiding partner onboarding, accelerating go-to-market initiatives, and continuously improving program architecture and operations. Additionally, this role leads the strategy and execution of high-impact events (workshops, partner summits, third-party conferences) and aligns cross-functional messaging. Location: US - Remote What Will You Do? Assist with day-to-day partner program operations, coordinating with cross-functional teams to support partners through onboarding workflows, content review routing, and enablement requests. Help operationalize partner program guidelines by maintaining program documentation, tracking engagement models, and supporting framework updates as directed. Assist with program launch logistics and partner communications, supporting smooth updates regarding new benefits, requirements, and system changes. Support the execution of go-to-market initiatives, co-selling incentive tracking, and Marketing Development Fund (MDF) request processing to help boost partner engagement. Coordinate launch calendars with Product Marketing and Web teams. Oversee partner communications and maintain SLAs for the CER alias (e.g., <48-hour response rate). Administer standard partnership agreements, NDAs, annual program refreshes, and partner compliance audits. Architect and execute Google-led, partner, and third-party industry events tailored to target audiences to accelerate pipeline generation and brand awareness. Partner with cross-functional working groups and ensure brand guidelines are met. Manage event budgets, negotiate and execute vendor contracts , and track expenses against budget. Other applicable duties as assigned. What Will You Need to Succeed? Degree in Business, Communication, Technology, or equivalent work-related experience . Solid experience in partner management, channel sales, or business development within SaaS or hardware industry. Proven track record of developing and delivering training or enablement programs. Proficiency in CRM Tools (Salesforce or similar). Deep understanding of Google Cloud or Chrome Enterprise Ecosystem. What We Offer: In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: Structured learning and career development programs Mental health program Generous Paid Time Off policy Paid medical leave Child/Dependent care reimbursement Education reimbursement 401k match, hardship loan program, access to financial wellness advisor Comprehensive healthcare coverage including medical, dental, and vision Compensation Range: $155,000.00 - $160,000.00 USD The salary range for this position is between $155,000.00 and $160,000.00 USD annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process. MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance .