Programmatic Platform Account Manager

As a Programmatic Platform Account Manager at Big Happy, you’ll play a key role in executing programmatic campaigns, ensuring seamless integration and high-performance delivery. Working closely with our team, you’ll support our strategy and campaign management efforts, while ensuring client satisfaction with best-in-class programmatic services. This is an exciting opportunity to help scale Big Happy while being an integral part of our dynamic, start-up culture. We’re looking for a proactive candidate with a strong understanding of the ad tech ecosystem, particularly in programmatic advertising. This candidate should be a strategic problem solver and out-of-the-box creative thinker who will ensure a campaign’s success by driving great performance and a fantastic client experience. Strong analytical, communication, and problem-solving skills are essential, and a passion for learning and overcoming challenges is a must. Who You Are & What You'll Do We’re looking for a candidate who is: Very knowledgeable and has hands-on-keyboard experience with Demand Side Platforms to assist clients in activating campaigns, as well as a very strong understanding of Supply Side Platforms and the programmatic market. Desire to grow their understanding of the advertising technology ecosystems and platform and be a leader in the space Strategic and out-of-the-box thinkers who are creative and will help deliver results for their clients Going to trust their gut and feel free to speak up consistently to drive results and ideas The Position: Develop deep understanding of programmatic advertising including best practices, capabilities, and products Work closely with cross-functional teams internally and externally to drive programmatic revenue growth Assist with managing the post-sale process of Big Happy creative mobile programmatic campaigns Assist with setup for new PMP Deal IDs, optimizations, reporting and daily management in our SSPs Prepare campaign reporting and wrap-up presentations for Big Happy’s programmatic clients Help strategize and troubleshoot client programmatic deal requests and general capability inquiries Help manage and closely monitor PMP deal health to ensure optimal delivery for our campaigns Provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolutions to potential issues What We’re Looking For 3+ years of experience Strong knowledge of DSP’s, SSP’s and the digital ecosystem Exceptional communication skills, both oral and written Strong working knowledge of Excel and Powerpoint Willingness to learn media planning tactics and programmatic/ad tech landscape BA/BS required Programmatic and DOOH experience a plus What You’ll Gain Full-time position with strong competitive base salary Access to benefits, including Healthcare, Dental, Vision HSA, FSA and Transit 401(k) match Big Happy-provided laptop Participation in Big Happy stock program Paid Parental Leave Team Happy camaraderie and encouragement every step of the way as we celebrate the wins and opportunities to fail fast and learn, and continue on your upward trajectory in your career Ability to be yourself and be successful and valued for your contributions Location: This position is: Hybrid, 3 days in our Chicago, IL office Compensation: The total compensation for this opportunity is between $70,000 and $97,750. Compensation is a combination of base and bonus, and is calculated based on experience and the geographical location of the selected candidate.