Programme Manager – Control Operations

Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Anticipated Contract End Date/Length: ASAP - 01 July, 2027 Work set up: Hybrid (3 days onsite is mandatory) Our client in the Information Technology and Services industry is looking for a Programme Manager – Control Operations to join their team. The successful candidate will own delivery and governance for cross-control initiatives and coordinate BAU across Control Operations. You’ll ensure “no surprises” execution, timely escalation, and leadership-ready reporting. What you will do: Front door for cross-control initiatives: intake/triage, define scope and plan, coordinate deliverables and dependencies, maintain RAID/trackers, run governance cadence, escalate blockers early with facts/options, provide timely status reporting. BAU coordination across the team: resource/capacity planning and cover, budget tracking/forecasting support, coordination and submission of packs/materials/metrics, improve ways of working (templates, reporting, governance hygiene). Stakeholder management: align partners across controls/risk/audit/ops/tech, land decisions, resolve day-to-day friction, provide concise comms. LT support & cover: act as an extension of LT (OIC when required), produce decision-ready updates with clear narrative and recommendations. Build bench strength: delegate, coach, create cross-cover and repeatable processes. GCB4 capabilities (bar) End-to-end ownership (We Take Responsibility): delivers outcomes from plan to closure; exceeds by leading across boundaries as default owner. “No surprises” risk leadership (We Get It Done): early escalation + accurate metrics; exceeds by anticipating risk and improving control hygiene. Decision-driving influence (We Value Difference / We Get It Done): aligns stakeholders and lands decisions; exceeds by unblocking contentious topics across pods. Strategic prioritisation (We Take Responsibility / We Get It Done): makes sensible trade-offs; exceeds by shaping priorities and simplifying complexity for LT. LT support & cover (We Succeed Together / We Take Responsibility): reliable OIC and LT-ready packs; exceeds by reducing LT involvement via crisp options/recommendations. Builds capability (We Succeed Together): coaches and creates cover; exceeds by developing successors and scalable ways of working. Proven programme/project management in a regulated/controls/operations environment. Strong governance discipline (RAID, reporting cadence, action tracking to closure). Confident stakeholder management and concise written/verbal communication for senior audiences. Solid planning and budget/resource tracking capability (as applicable). Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.