Project Coordinator

Company Description

OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.

In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.

As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.

This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.

At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.

Position Overview

As a Project Coordinator, you will support the planning, execution, and completion of projects within the organization, with a particular focus on IT infrastructure, connectivity, and managed services initiatives. Working closely with customers, Sales, Project Managers, and technical teams, you will help coordinate project activities, track progress, and ensure tasks are completed on time and within the agreed scope and budget.

You will also support effective communication across departments, keeping stakeholders informed of relevant updates, changes, risks, or dependencies. In addition, you will help organize project reporting, schedule and prepare meetings, and maintain project documentation, tools, and status updates to support Project Managers and ensure consistent project governance.

Responsibilities

• Assist Project Managers with the planning and implementation of projects.
• Help coordinate internal resources, third parties, and vendors to support project execution.
• Track project progress, actions, risks, dependencies, and deadlines.
• Identify, assess, and escalate project risks or blockers to Project Managers.
• Create and maintain project documentation and project management tools with accurate and up-to-date information.
• Report changes in project scope, schedule, or costs to Project Managers.
• Maintain effective communication and working relationships with customers, vendors, vessel representatives, and internal project teams.
• Support coordination around vessel schedules, operational windows, port calls, dry docks, or maintenance periods where applicable.
• Ensure tasks assigned by Project Managers are delivered on time, within scope, and according to expected quality standards.
• Support the preparation of project reports, meeting minutes, action lists, and status updates.
• Support the delivery of project outcomes that meet internal quality standards and client expectations.

Minimum requirements

• Educational background preferably in computer science, engineering, telecommunications, business administration, or a related field.
• Basic understanding of project management phases, methodologies, techniques, and tools.
• Strong organizational skills, with the ability to prioritize tasks, manage multiple activities simultaneously, and maintain attention to detail.
• Strong follow-up discipline, with the ability to track actions, dependencies, deadlines, and blockers across parallel workstreams.
• Proactive problem-solving mindset and a positive “can-do” attitude.
• Ability to establish and maintain effective working relationships with providers, customers, and company employees.
• Strong client-facing written and verbal communication skills in English.
• Strong working knowledge of the Microsoft Office suite.
• Basic understanding of network and security principles, protocols, and technologies to effectively coordinate with technical teams.
• Ability to understand and explain technical procedures or project updates to customers and non-technical stakeholders.

Desired Knowledge And Skills

• Knowledge of LAN/WAN networking concepts, IT cloud infrastructure, and cybersecurity is a plus.
• Knowledge of telecommunications, VSAT, Starlink, or maritime networking environments is a plus.
• Maritime, cruise and yachting industry knowledge is a plus.
• Knowledge of cruise operations, vessel lifecycle, dry dock/refit environments, or fleet rollout projects is a plus.
• Previous experience in project coordination, service delivery, technical support, logistics, or customer-facing technical roles is a plus.

Desired Attitudes

• Strive for quality, consistency, and strong delivery results.
• Communicate clearly and professionally with customers, colleagues, and stakeholders.
• Bring a positive and collaborative attitude, contributing to a common team goal.
• Be organized and disciplined, with the ability to work in environments with complexity and uncertainty.
• Contribute ideas and feedback within a diverse team that continuously seeks improvement.
• Take accountability for assigned work, follow-up actions, and results.
• Show willingness to support areas beyond the immediate scope when needed.
• Care for others as part of the wider OmniAccess team.
• Address conflicts or issues during project execution with a collaborative and solution-oriented approach.

Why Join Us

• Full-time, permanent position with competitive salary
• Annual performance bonus based on individual and company achievements.
• Hybrid model: possibility of two days per week of teleworking.
• Flexible working hours
• Access to private health insurance from day one.
• Exclusive discounts at car rental companies, insurance companies, banks, travel agencies, and phone company.
• Be part of a 2025 Certified Great Place to Work®
• Benefits and perks at the office:
• Breakfast, high-quality daily lunch at a very low cost, fruit and snacks all day long.
• Every Thursday you will have a free lunch with your colleagues.
• Gym and game room at your disposal.
• 50% subsidized lunch tickets in some Parc Bit restaurants.
• Continuous training and growth opportunities as the company expands.
• Career Growth: An opportunity to work in a high-growth area within a leading network solutions provider.
• Innovation-Driven Environment: Be part of Marlink’s commitment to delivering next-generation solutions in connectivity and digital transformation.
• Global Exposure: Work with diverse, talented teams across different regions and sectors.
• Professional Development: Access to training, conferences, and resources to enhance skills and knowledge.

OmniAccess is an equal opportunity employer committed to building a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status, has fair and equal access to opportunities for growth, development, and success.

We expressly encourage applications from qualified persons with disabilities. As part of our commitment to full inclusion, OmniAccess will assess and provide reasonable accommodations or adjustments, where needed and appropriate, and in accordance with applicable law, to ensure equal participation in the recruitment process, including applications, interviews, assessments and onboarding, as well as, where applicable, the performance of the essential functions of the role.

Candidates who require a reasonable accommodation or adjustment during the recruitment process may contact our HR team confidentially at [email protected]. Any information shared will be voluntary, treated confidentially and used only to manage the requested accommodation or adjustment and/or to comply with applicable legal obligations.

We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, skills, merit and alignment with the requirements of the role, ensuring a transparent and merit-based selection process for every candidate.

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