Project Manager - Housing Systems

The Project Manager, Housing Systems will oversee the coordination, implementation, and performance management of housing programs across the Continuum of Care (CoC) and HUD-funded initiatives, including: HUD Permanent Supportive Housing, HUD Rapid Re-Housing, all CoC Permanent Supportive Housing and all CoC Rapid Rehousing. This role ensures programs operate effectively, adhere to HUD/CoC requirements, and deliver measurable outcomes for individuals and families experiencing homelessness. The Project Manager will work closely with internal teams, CoC leadership, partner agencies, HMIS/data partners, and funders to improve system coordination and performance. Key Responsibilities CoC Coordination & System Implementation Coordinate cross-program planning and implementation of CoC priorities and strategies. Support alignment of eligible activities, program design, and partner operations with CoC governance and standards. Facilitate collaboration among shelters, outreach teams, intake/referral partners, service providers, and housing operators. Track implementation progress against project plans, milestones, and deliverables. Housing Program Oversight Oversee implementation of Atlanta CoC Housing Projects including Rapid Rehousing (RRH), Permanent Supportive Housing (PSH), and Transitional Housing to ensure fidelity to program models, staffing, and service requirements. Ensure program partners follow required processes including: participant intake and assessment individualized service planning housing retention supports (PSH) short-to-medium-term rental assistance and stabilization services (RRH) Support consistent program standards across sites and ensure clear escalation pathways for operational issues. Performance Management & Outcomes Reporting Monitor program performance using dashboards/KPIs aligned to CoC and HUD expectations. Track outcomes such as: housing placement and stabilization length of time to housing retention/recidivism (PSH and RRH) move-in rates, exits, and service engagement progress toward performance targets Use data to identify trends, root causes, and opportunities for improvement. Support preparation of narrative and performance reports for leadership and funders. Compliance and Requirements Management Ensure program operations align with HUD regulations, NOFO requirements, CoC policies , and any other applicable rules/regulations Support compliance monitoring, documentation standards, and audit readiness. Maintain calendars and timelines for key reporting requirements (e.g., annual CoC processes, APRs, program reporting). Work with legal/compliance partners when policy interpretations or technical requirements arise. Stakeholder and Partner Management Build and maintain productive relationships with CoC leadership, subrecipients, landlords/property managers (as appropriate), and community partners. Convene meetings/workgroups, maintain action logs, and support consensus-building among stakeholders. Provide technical assistance and operational guidance to partner agencies as needed. Skills, Knowledge and Expertise Ability to work collaboratively with multiple disciplines Superb organizational skills, with the proven ability to create and implement efficient development systems, plan strategically, allocate work, set, and manage objectives, analyze and mitigate risk, and create and manage projects Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines. Master’s degree or equivalent experience preferred Supervisory Responsibilities Work cooperatively with team members and partner agencies to effectively onboard, mentor, and professionally develop colleagues. Oversee consultants and external partners as needed. Benefits Partners for HOME offers a generous benefits package for full-time, permanent employees. Benefits include: Medical, dental, and vision insurance 401(k) plan with 6% match 20 days of paid vacation plus 2 personal days 11 paid holidays Half-day Fridays during the summer Health and wellness stipend Professional development stipend Cell phone stipend Paid medical leave Partners for HOME provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local law.