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The Hero Company logo

Protocol Review Specialist

The Hero Company
Posted 2 hours ago
🇰🇪Kenya🏠Remote📁Sales
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Transform Lives. Earn Unlimited. Work Remote.

As a Protocol Review Specialist, you'll conduct 20-minute consultative appointments with customers who've purchased our skin care and wellness products. Your mission? Guide them through personalized protocols that optimize their results, and their lives.

The Role

You'll walk customers step-by-step through science-backed wellness protocols tailored to the products they've purchased. Using our proven permission-based selling approach, you'll identify when customers could benefit from additional supplements, products, or devices to support their beauty goals.

This process generates a sale on 30%-40% of the appointments, with an average order value somewhere around 2X what the customer spent online. So reps can sell anywhere from $500 to $1,000 every day, depending on their skill level and commitment to excellence.

Our Protocol Review Specialists enjoy a calendar full of scheduled appointments, a beautifully designed and lightning fast CRM and Phone System, and the fulfilling work of helping people live their healthiest life.

If any or all of this resonates with you, and you want to join our rapidly growing and THRIVING team of Protocol Review Specialists, we want to meet you.

Non-Negotiables

What We're Looking For:

  • Genuine passion for skincare, health and wellness - you'll live and breathe this topic daily
  • Fluent English speaker - exceptional verbal and written communication skills are essential
  • Commitment to full-time work - 40 hours/week, usually Monday-Friday 9am-5:30pm CST with weekend appointments for added earning potential
  • Commission-driven mindset - motivated by performance-based unlimited earning potential

Technical Requirements

  • Stable high speed internet (40 Mbps+ upload and 40 Mbps+ download required https://www.speedtest.net/)
  • Processing power and internet stability (Octane Speed 20,000+: https://chromium.github.io/octane/)
  • Backup system for power/internet outages (i.e. dedicated hotspot and power bank to last the entire day)
  • Reliable computer with working mic, camera, and noise-cancelling headset (Zoom-ready)

Ideal Candidate

  • Self-starter who thrives on growth and sales excellence
  • Background in skincare/health/wellness or sales is a plus, but hunger to learn matters most
  • Natural relationship-builder who connects authentically with customers
  • Embodies integrity, drive, and Sun Coast Sciences’ core values

Compensation - Pay Vs Draw

  • Hourly draw or 15% commissions on Net Sales (Gross Sales minus Refunds)
  • You earn whichever is greater: draw or commission

Schedule

  • Typically Monday through Friday, 9:00 AM to 5:30 PM CST
  • Additional weekend appointments are available to increase earning potential

Ready to turn your wellness passion into serious income?

If you're driven to help customers transform their appearance while building an unlimited income remotely, we want to meet you.

Pay versus draw compensation model to help you ramp up

Apply today and join our rapidly growing team of top performers.

We create best-in class products – from anti-aging serums, to immune support formulas, to online courses. Our wellness formulas have been designed by one of America’s top anti-aging doctors, our products are fueling explosive growth.

From the start, we’ve operated as a fully remote team, united by a shared mission, clear values, and a dynamic, high-performance culture. We move fast, play to win, learn from mistakes, and celebrate victories—together. Many of our team members have been with us for over five years, consistently growing their skills, relationships, and impact along the way.

We offer the perfect blend of stability, flexibility, and opportunity to shape your success. If you’re ready to be part of a supportive, highly-motivated team that’s breaking records and redefining what’s possible—apply now.

Company Values

We’re a remote-first company, with an incredible, supportive culture. If you’re selected to join, here’s what you’re signing up for:

  • We’re Obsessed With What People Respond To
  • We’re Scrappy
  • We’re Kaizen
  • We Follow Through
  • We Give a Damn
  • We Win and Help Win

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