QA Coordinator (Furniture)

SUNPAN is a fast-growing global furniture brand that specializes in the design of high-quality, trend-forward furnishings for commercial and residential spaces. We collaborate with established designers and suppliers from around the globe to source the finest materials and inspired styles. As a trade-only company, we are a trusted source for interior designers seeking timeless pieces that elevate any space. Our curated assortment spans dining and bar to living, bedroom, outdoor, and accents. Proudly certified as a Great Place to Work for 5 consecutive years, SUNPAN fosters a creative and supportive environment. We welcome talented individuals to explore rewarding career opportunities across our diverse teams. Job Summary: The Quality Control Coordinator plays a key role in supporting Sunpan’s quality assurance initiatives and ensuring products meet company quality and compliance standards. This position contributes to building a sustainable, adaptable, and customer-focused organization aligned with Sunpan’s core values. About the Role: Quality Assurance & Inspections Review inspection reports in the Qarma application to confirm products meet Sunpan’s quality and compliance requirements prior to shipment. Coordinate first production inspections by working with the warehouse team to stage and assemble parts as required. Conduct incoming inspections of first production parts and document findings in Qarma. Communicate quality or compliance concerns promptly to factories and internal stakeholders. Claims & Corrective Actions Perform initial claims investigations by inspecting stock and collaborating with the Houston team to identify root causes. Work closely with internal teams and global suppliers to implement timely corrective actions. Coordinate the quarantine of defective products when required. Verify product conformance following corrective actions. Compliance & Continuous Improvement Review structural testing and compliance reports for furniture products as required. Collaborate with Qarma to enhance the system in response to evolving business and factory needs. Identify opportunities for quality improvement and recommend process enhancements. Other Duties Perform additional responsibilities as assigned by Management. Let’s Talk About You: 2–4 years of quality control experience in the furniture industry. Knowledge of testing standards and regulatory compliance. Post-secondary education in a relevant field. Strong analytical, critical thinking, and problem-solving skills. Excellent organizational and project management abilities. Clear and effective communication skills. Strong teamwork and interpersonal skills. Proficiency in Microsoft Office. Experience with SAP and Qarma is an asset. Ability to adhere to company policies, procedures, and quality standards Benefits We Offer: Generous Paid Time Off – Vacation, personal days, sick days, and even your birthday off! RRSP Matching – Helping you plan for a secure future. Health Spending Account – Extra flexibility for your health and wellness needs. Comprehensive Extended Health Care – Includes medical, dental, vision, and paramedical coverage. Exclusive Employee Discounts – Save on products you love. On-Site Parking – Convenient access (if applicable). A Certified Great Place to Work – Proudly recognized for 5 years in a row! Team Building & Social Events – Because we believe in growing together. Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.