QA Engineer

Who we are: Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex. What we are looking for: Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring a QA Engineer – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters. Summary The QA Engineer is a highly motivated individual who will help ensure a high level of quality of the CRM, mobile app, add-ins, and Chrome extensions. You’ll work closely with the QA Engineering Director to develop and maintain several test documents, monitor and execute daily test runs, and report defects as necessary. What you’ll be doing: Develop test strategies, plans, test cases, and engineering best practices related to software test engineering. Support data governance and data profiling efforts to ensure data quality and proper metadata documentation for data lineage. Implement and execute test strategies on all supported platforms to help improve the overall quality and test coverage. Collaborate with Product Management and Engineers to understand requirements, translate them into test cases, and determine product quality goals and measurements. Reproduce, isolate, and debug issues, providing detailed bug reports. Validate the collected data from disparate systems. Identify edge cases that can potentially break or compromise data quality or integrity. Collaborate with the Automation Engineers to understand the test case requirements to create comprehensive test automation projects. Detecting bugs and executing tests. Works independently on assigned tasks/projects. Follows the established test plan. Automation: Writes and maintains scripts for existing frameworks. Qualifications and Requirements: 5+ years of experience in the QA field. Experience with GitHub. Experience writing tests and creating collections in Postman. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Experience with Jira or other Kanban board-style software. Experience in testing web-based applications. Experience using Chrome DevTools for inspecting browser errors and issues. Prior remote work-from-home experience in a QA role. You have an advantage if you have: ○ 1+ years of current experience with WebdriverIO ○ Hands-on experience with AWS CodeBuild and CodePipeline ○ Prior work in a SaaS company. Benefits and Perks: At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you: Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace. Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements. Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds. Wellness Matters: Recharge and refresh! Our flexible vacation and sick leave empower you to prioritize your well-being, ensuring a healthy work-life balance. Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks. Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!