QA Engineer

About The Company

At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.

We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy's Top 10 LinkedIn Startups, we are on a mission to scale globally.

Want to grow with us? Let's go!

About The Role

What Will You Do? 🦾

As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our platform. You will be responsible for designing and implementing automated testing strategies, identifying and tracking defects, and improving overall test efficiency. Working closely with the QA team, developers, and product managers, you will help create a seamless and bug-free user experience. Your expertise in automation, CI/CD integration, and test planning will be essential in scaling our quality assurance processes as we grow.

Your Responsibilities

• Own the quality strategy for your product area: partner with Product Managers and Engineers to decide where to invest testing efforts, balance risk with speed, and define what "ready for production" really means.
• Functional automation testing: develop and maintain automated test scripts using Playwright.
• Test strategy & planning: define test strategies, plans, and test cases aligned with business needs.
• Bug Identification & reporting: track and prioritize defects to ensure resolution before release.
• Continuous improvement: refine testing processes and enhance efficiency.
• Mentoring developers: guide on writing testable code and best practices.
• CI/CD integration: embed automated tests in CI/CD pipelines to prevent regressions
  
  

What Are We Looking For? 👀

Must have

• 5+ years of experience in Quality Assurance or Software Testing, with ownership of test strategy—not just test execution.
• Proven experience designing, building, and maintaining automated test frameworks, preferably with Playwright.
• Strong programming skills in JavaScript or TypeScript for test automation.
• Hands-on experience integrating automated tests into CI/CD pipelines (e.g. GitHub Actions, GitLab CI, Jenkins).
• Experience working in a B2B SaaS environment or in companies with a fast release cadence.
• Solid understanding of test planning, test strategy, and risk-based testing.
• Experience with Git and version control workflows.
• Experience with production monitoring, incident analysis, and post-mortems, with the ability to translate learnings into better quality practices.
• Strong troubleshooting skills, including log analysis and root cause investigation.
• Strong written and spoken English.
• A proactive ownership mindset, with the ability to work autonomously and drive quality best practices across the team.
  
  

Nice to have

• Proficiency in Italian.
• Hands-on experience with API testing tools such as Postman.
• Basic to intermediate SQL skills for validating and investigating data.
• Experience using Jira (or similar tools) for bug tracking and defect management.
• Experience working with LLM-assisted engineering workflows or building internal AI-powered tooling.
• Previous experience in travel tech, hospitality, or pricing/revenue management products.
  
  

What Do We Offer? 👌

• Work in a small and top-performing team that moves extremely fast where you are extremely important.
• Work without having to deal with jerks and ego-maniacs.
• The opportunity to join one of the best travel-tech sales teams in Europe.
• A place where your talent can blossom.
• An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
• A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority.
• Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.
• We have fun while working! We are easygoing people.
• Leverage state-of-the-art software and automation frameworks to optimize development processes and enhance focus on delivering value to clients and achieving business goals.
• Remote working.
• We offer competitive compensation and the opportunity to participate in the company’s long-term growth through equity access. Early-career professionals typically join with an annual OTE starting from €37,000 across Europe, while candidates with significant relevant experience may receive compensation of up to €47,000, depending on their expertise, scope of responsibilities, and expected impact - also, you have the opportunity to receive equity, aligning your success with the long-term growth of the company. Our compensation philosophy is designed to reward growth, ownership, and meaningful contributions. As you develop your skills and increase your impact within the company, your compensation can progress rapidly to reflect your achievements and responsibilities. For exceptional candidates demonstrating outstanding potential or experience, we may consider offers beyond the standard compensation ranges.
  
  

Still not convinced? Check out our "Work With Us" page for more about our mission, values, and why we love working at Smartness: Lavora con noi - Unisciti alla missione di Smartness

Before you apply

If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:

• We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
• We work much harder than most companies out there.
• Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress.
• We hold ourselves and our team to the highest standards of excellence and culture.
• Should we feel that this role isn't the right match for you, for the benefit of both parties, we may need to part ways.
  
  

We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us!

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.