QA Support

QA Support With OPITO, you’ll shape lives, industries, and the future of energy through safety and skills. We usually respond within two weeks OUR MISSION OPITO is committed to strategic growth and diversification , aiming to increase global adoption of its products and services to ensure continued provision of expertise and solutions to elevate safety, skills and competence across a global workforce in safety critical industries. Through technology and innovation , the organisation will develop pioneering solutions that leverage cutting-edge advancements. A focus on data-driven intelligence will enable OPITO to harness insights into global workforce and safety trends, ensuring informed decision-making. In alignment with social value principles and the UN Sustainable Development Goals, OPITO will enhance educational opportunities, promote inclusive career pathways, support economic growth, and drive industry innovation and infrastructure. Lastly, through business effectiveness , OPITO will implement targeted and measurable continuous improvement initiatives, ensuring operational excellence across all aspects of its operations. COMPANY OVERVIEW: Operating for over 50 years, OPITO is an industry-owned organisation, with regional centres of excellence in five key regions – UK and Europe, Middle East and Africa, Asia Pacific, the Americas and Brazil – OPITO drives safety and competency improvements across a diverse range of industries We drive consistency and safety compliance across global standards and qualifications, creating workforce development solutions. OPITO is a global leader in workforce safety, leading the skills focused dialogue with international governments as our industry prepares to meet Net Zero targets. Each year, more than 500,000 people are trained to OPITO standards through one of over 240 OPITO approved centres operating across 50 countries globally. OUR VALUES At OPITO, we are committed to fostering an inclusive, dynamic, and engaging workplace where individuals can bring their authentic selves to work. We value diversity, collaboration, and a spirited approach to our mission, believing that a strong team is built on mutual respect, passion, and a shared commitment to excellence. Guided by our core values, we are steadfast in our commitment to: Integrity – Acting with honesty and responsibility in all that we do. Collaboration – Working together to achieve common goals and drive success. Adaptability – Embracing change to stay ahead in a dynamic environment. Care – Prioritising the well-being and growth of our team, partners, and industry. At OPITO, we don’t just talk about our values—we live by them, creating a workplace where passion, resilience, and a positive mindset thrive. JOB PURPOSE: As QA Support reporting to the QA Manager, you will be responsible for reviewing desktop approval submissions and corrective action information in support of approval for new Centres and the network of existing OPITO approved Centres. The primary function of the role will be to assess if the submitted information meets the requirements of the OPITO criteria and/or the non-compliance identified. A keen attention to detail will be required along with the ability to communicate effectively both verbally and in writing. ROLE RESPONSIBILITIES Your responsibilities may include but not limited to: Undertakes own duties contributing to own and team targets and objectives in line with delivering against stated business objectives in the annual business plan. Implementing auditing activities, reviewing submission of evidence and ensuring close out of Corrective Actions. Providing advice and guidance to OPITO stakeholders (Centres & Employers) Monitor and ensure the integrity of the Quality Assurance process Support and contribute to the technical development and maintenance of OPITO standards and QA Criteria Ensure compliance with the OPITO QMS Contribute to ensure that OPITO QA Criteria reflects best practice Audit compliance against OPITO Criteria and OPITO Training and Competence Standards through evidence review, and for ensuring close out of any subsequent remedial actions. Providing feedback to the QA Manager on possible improvements to the OPITO Standards. Contribute to the support and development of OPITO Business Any other duties commensurate with the level of responsibility of this role. KNOWLEDGE, SKILLS AND ABILITIES Essential Mandarin Speaker Professional Qualification (e.g competed apprenticeship) is preferable Awareness/Experience in Quality Assurance and/or Internal Auditing Ability to communicate effectively both verbally and in writing Strong attention to detail Department Quality Assurance Role QA Support Locations Kuala Lumpur Remote status Hybrid