QE Lead, Quality, Non-Functional

Our Story & Purpose: We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today! Your Role in Supporting Our Members: As an Engineering Lead, Quality, Non-Functional , you will play a senior technical role responsible for ensuring the quality engineering capabilities, performance, scalability, reliability, resilience, observability and operational readiness of member-facing platforms through hands-on engineering leadership and execution of automation-first practices across the SDLC. This position focuses on designing and implementing engineering solutions, leveraging deep technical expertise in automation, frameworks, tooling, AI-driven/agentic techniques, and non-functional validation. This is not a traditional QE Lead role. We are looking for a hands-on senior engineer (senior Performance SDET) to lead a team of test engineers in a dotted line capacity building scalable, code-driven quality solutions, not just manage testing activities. This is a Full-time, Permanent role based at Vancity head office . Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed. How You'll Make an Impact: Quality (Non-Functional) Strategy & Planning Translating non-functional quality engineering strategy, standards and technical direction into executable plans and approaches aligned to business and delivery needs Designing and implementing scalable, data-driven validation approaches that translate performance, resilience, availability and scalability objectives into measurable engineering initiatives Developing and contributing to engineering quality metrics (e.g. non-functional coverage, test reliability metrics, CI/CD feedback loops) through instrumentation and KPIs Implementing and enforcing quality gates (coverage, performance thresholds, reliability criteria) within Dev-owned CI/CD pipelines Developing enterprise approaches for generating representative performance and resilience-testing datasets and solutions, including synthetic data generation, masking and anonymization Partnering with engineering teams to improve monitoring, logging, tracing and telemetry capabilities using observability platforms for performance analysis and reliability validation Supporting release-readiness reviews by validating non-functional quality requirements and operational risks Technical Leadership Providing technical leadership as a senior individual contributor to the Quality Engineering team, operating as a “first among equals” within Performance SDET community Influencing, guiding and coaching Performance SDETs through hands-on collaboration in various areas including coding, design/engineering, analysis, etc. Leading by example through hands-on design, framework development, coding and reviews, setting a high standard for the quality engineering craft on performance engineering, resilience validation and observability Influencing engineering decisions through technical credibility and sound business judgement, not formal authority Identifying risks and guiding teams through addressing complex performance, capacity and reliability challenges and execution leadership Performance Engineering Designing, building and evolving scalable performance testing frameworks and capabilities. Establishing repeatable approaches for load, stress, endurance, spike, capacity and volume testing. Developing realistic workload-modelling strategies that represent member behavior, application usage patterns and transaction profiles. Building reusable tooling and pipelines that enable performance testing as part of continuous delivery. Analyzing performance bottlenecks across applications, APIs, databases, integrations and infrastructure layers. Partnering with engineering teams to define performance SLAs, SLOs and system-capacity targets. Exploring and implementing AI-assisted and agentic testing approaches to improve coverage, speed, and maintainability of our Performance test framework Resilience & Reliability Engineering Leading resilience-testing initiatives for critical member-facing and enterprise platforms by defining and implementing fault-injection, failure-simulation and chaos-engineering practices. Validating disaster recovery, failover, high availability and business-continuity capabilities Partnering with Engineering teams to improve operational resilience and establish resilience-validation standards for cloud-native and distributed architectures Supporting incident post-mortems and root-cause analysis activities, translating learnings into engineering practices and automated validation Quality Advocacy Partnering with engineering leadership to improve organizational maturity in quality engineering and site reliability practices. Collaborating directly with product and engineering partner teams to ensure non-functional requirements are defined, measurable and validated Conducting engineering analysis to identify root causes of performance and reliability issues Being the Dev teams’ quality advocate, promoting shift-left performance and reliability engineering practices Hands-On Engineering Designing and developing automation frameworks, tooling and utilities supporting non-functional quality engineering Building integrations that embed performance and resilience validation into CI/CD pipelines Developing reusable quality-engineering capabilities that can be adopted across engineering teams Evaluating and implementing emerging technologies, including AI-assisted testing and intelligent quality-engineering techniques, to improve efficiency and effectiveness What You’ll Bring to the Team: 10+ years of experience in software engineering, performance engineering, site reliability engineering, quality engineering, or related field Extensive experience leading enterprise-scale non-functional testing initiatives operating as a senior technical contributor or Performance SDET Deep expertise in performance-engineering methodologies, workload modelling, capacity planning and scalability testing. Hands-on experience designing and evolving performance-testing frameworks using tools such as k6, Gatling, JMeter, Locust, NeoLoad or equivalent. Experience implementing resilience and chaos-engineering practices using tools such as Gremlin, Chaos Toolkit, Azure Chaos Studio or equivalent. Strong understanding of API architectures, microservices, distributed systems, event-driven architectures and on-premise or cloud-native applications. Strong programming skills (Python, JavaScript, C#, Java) Proven experience designing and building and evolving performance testing frameworks (not just using them) Experience with AI-powered testing or test generation: LLMs, agentic and spec-driven automation Experience with CI/CD platforms including GitHub Actions, Azure DevOps, Jenkins or GitLab CI Familiarity with containerization and orchestration technologies, AWS or Azure, containers (Docker/Kubernetes) Strong understanding of database-performance concepts across relational and NoSQL technologies. Experience with observability and monitoring platforms such as Dynatrace, Splunk, Grafana, Prometheus, Azure Monitor or equivalent. You’ll Thrive Here If You Are: Engineering-minded – Treating testing as a software engineering discipline. Collaborative – Influencing teams and building alignment without formal authority. Analytical – Solving complex technical problems in ambiguous environments. Innovative – Exploring AI-driven automation and modern engineering practices We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed. What You’ll Earn: This role offers a salary range of $113,000 to $153,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements. Why You’ll Love Working Here: A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone Vancity Talent Programs: Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting. This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.