Qualia Administrator / Super User

Qualia Administrator / Super User (Real Estate Technology) Ready to take ownership of a critical platform that powers real estate transactions? Join a collaborative, fast-paced environment where your expertise will directly impact operational efficiency, user experience, and compliance. This fully remote opportunity allows you to shape workflows, support teams, and drive continuous improvement across a widely used closing platform. Location Remote Job Details Compensation: $80,000 – $90,000 (Administrator level) $60,000 – $70,000 (Super User level) Employment Type: Direct hire Work Schedule: Standard business hours What You’ll Do Act as the primary point of contact for platform-related questions, support, and ongoing enhancements Configure and maintain workflows, transaction stages, and document templates to align with business needs and regulatory requirements Partner with internal teams to optimize processes, streamline operations, and improve user adoption Support end users by troubleshooting issues, delivering training, and creating clear documentation (guides, runbooks, and resources) Oversee user roles, permissions, and data security to ensure sensitive information is protected Collaborate with cross-functional teams to identify system limitations and recommend scalable solutions What You Bring 3+ years of hands-on experience as a system administrator or power user within a real estate closing or title/escrow platform Strong technical aptitude with the ability to understand data structures and map complex workflows Experience configuring software platforms, including permissions, templates, and integrations Excellent communication skills, with the ability to translate technical concepts for diverse audiences Detail-oriented mindset with a focus on compliance, accuracy, and continuous improvement Nice to Have Experience supporting software integrations or system implementations Background in training or supporting end users in a regulated environment