Quality Associate (QA Tester)

Job Title: Quality Associate (QA Tester) Job Description We are seeking a motivated and detail-oriented Quality Associate (QA Tester) to support the quality assurance and validation of WalkMe digital adoption solutions embedded within Quality Systems. This short-term role focuses on ensuring accuracy, usability, compliance, and readiness for release in GxP-regulated environments. Responsibilities Execute QA testing of WalkMe content such as SmartTips, ShoutOuts, Launchers, and Checklists in Quality Systems test and sandbox environments. Support the maintenance and enhancement of WalkMe solutions by updating existing builds and performing low-complexity development tasks. Validate WalkMe behavior against defined requirements, business rules, and intended user workflows. Perform regression testing to ensure new or updated WalkMe content does not negatively impact existing guidance. Document and communicate defects, usability issues, and performance concerns to WalkMe developers. Verify selector stability, conditional logic, triggers, and visibility rules across supported browsers and system states. Ensure alignment of WalkMe content with SOPs, work instructions, and quality expectations. Provide QA feedback for go/no-go readiness prior to production releases. Maintain clear and auditable QA documentation, including test cases, results, and defect tracking. Participate in walkthroughs, defect triage discussions, and release planning as needed. Essential Skills Experience performing QA or UAT testing for software, digital tools, or enterprise systems. Strong attention to detail and ability to follow structured test scenarios. Familiarity with regulated or compliance-driven environments such as GxP or Quality Systems. Ability to clearly document issues, reproduction steps, and expected vs. actual results. Strong communication skills and comfort working in a cross-functional, matrixed team environment. Additional Skills & Qualifications Prior experience testing WalkMe content or other in-application guidance/digital adoption tools is preferred. Exposure to Quality Systems such as QMS, document management, training systems, or change control platforms. Basic understanding of UI/UX concepts and end-user workflows. Experience working in Agile or ticket-based workflows such as JIRA or similar tools. Bachelor’s degree or equivalent practical experience preferred. Work Environment The work environment involves collaborating closely with WalkMe developers and Quality System stakeholders. You will operate within a cross-functional, matrixed team, using tools such as JIRA for issue tracking. The role requires comfort with navigating and testing within web-based applications, following defined workflows, and executing testing steps efficiently. Job Type & Location This is a Contract position based out of Foster City, CA. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 17, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.