Quality Assurance Analyst

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting. M9 Solutions is seeking a Quality Assurance Analyst to work remotely in support of a government contract for a client located in Washington, DC. An active Public Trust clearance is required. Responsibilities Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML). Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems. Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcomes and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM). Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups. Development of performance metrics to track and report status of Customer Acceptance Testing. Automated test script development. Develop training materials, Standard Operating Procedures (SOP) and guides as it relates to impacted applications. Other related duties as assigned. Required Skills and Qualifications Work Authorization: US Citizenship is required. An active Public Trust level clearance is required. Minimum of 5-7 years of experience in technology or software development preferred. Experience eliciting and documenting business processes and requirements. Experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; documenting test results, and providing test artifacts. Experience performing production validation through smoke testing, regression testing, and functional testing; documenting test results, and providing test artifacts. Experience working with data files and formats such as CSV, XML, JSON, and relational databases. Experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow. Experience with API Testing using tools like Postman, SoapUI, or similar. Experience with software test management using Agile and/or Waterfall methodology. Experience using automation tools. Preferred Skills and Qualifications Software Testing certification is preferred. Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT and Mail.XML specification (highly desired but not required). Demonstrated experience with an automation testing tool using Artificial Intelligence (AI) or similar. Hands-on knowledge of scripting languages such as SQL, Java, Python. GH 1015 Full-Time Employee Compensation M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits Salary Range $105,000 — $124,000 USD M9 Solutions, LLC (M9) is a Federal sub-contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities. Please click here to complete M9's Voluntary Self-Identification Form and then email it to [email protected] . If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at [email protected] or 703-936-0880 M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents. With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diverse perspectives in driving the vision of the company.