Quality Assurance Analyst

About Smarkets

Smarkets is a next-generation betting exchange and sportsbook designed to offer better value and transparency. Since 2010, we've processed over £29 billion in trades across sports, politics, and current events. We're now expanding into Sweden with the aim of reshaping the local betting experience through world-class technology, market-leading odds, and a customer-first mindset.

Your Mission

As a QA Analyst Contractor, you’ll be essential in preparing the Smarkets and BetSBK platforms for launch and growth in Ireland. Your mission is to:

• Test core customer journeys to uncover bugs, usability issues, and friction points.
• Deliver clear, actionable insights that move our product to full market readiness.
• Help create a smooth, localised, and fully compliant experience that drives user satisfaction, retention, and revenue in the Irish market.

What You’ll Be Working On

• Perform functional and usability testing of the Irish user experience across web and mobile apps.
• Test core customer journeys:
• Landing → Sign-up
• Sign-up → Login
• Promo Opt-in → Deposit
• Deposit → Bet Placement → Cash out → Withdrawal
• Customer Support & KYC Flows
• Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).
• Participate in live testing sessions with the Product team.
• Provide a full QA report, including usability feedback, bug reports, and recommendations for improvement.
• Verify fixes and validate product readiness.

About You

• Must be physically located in Ireland
• No existing Smarkets/SBK account.
• Detail-oriented with QA testing experience for web and mobile platforms (gaming or betting a plus).
• Analytical thinker with strong documentation skills.
• Comfortable participating in remote live walkthroughs.

Timeline & Compensation

• Approx. 18 hours over 6 weeks (around 3 hours per week).
• Hourly rate (to be agreed).
• Remote role with flexible working hours.