QUALITY ASSURANCE AND FOOD SAFETY MANAGER

As Quality Assurance and Food Safety Manager , you will be responsible for ensuring the highest standards of product quality and food safety across the full supply chain - from suppliers, warehouses, distribution centers and transport operations to restaurants and stores. You will act as a key expert and partner for Operations, SCM, Procurement, NPD, HR, suppliers, franchisors and global QA/FS teams, ensuring compliance with AmRest and brand standards, supporting audits, managing non-conformities and driving continuous improvement in quality and food safety processes. Responsibilities Act as the Quality Assurance and Food Safety representative for the designated brand or brands, Manage and improve food safety systems, standards, procedures and documentation, including HACCP-related requirements, Ensure compliance with AmRest, franchisor and legal standards across restaurants, suppliers and supply chain partners, Monitor product quality and safety across suppliers, warehouses, distribution centers and transport operations, Coordinate supplier quality controls, product tests, specifications, quality evaluations and cutting sessions, Manage food safety-related external services, including pest control, microbiological testing and cleaning chemicals, Follow up on sanitary inspections, internal and external audits, microbiological results and corrective action plans, Act as an expert in solving quality and food safety issues, non-conformities and incidents, Manage customer, restaurant and product quality complaints in cooperation with suppliers and internal stakeholders, Prepare local and global audit summaries, QA/FS reports, recommendations and improvement plans, Lead or support QA and Food Safety projects in designated brands, cross-brand or cross-market scope, Cooperate closely with Operations, SCM, Procurement, NPD, HR, suppliers, franchisors and global QA/FS teams. Requirements for Candidate University degree, preferably in Food Technology, Human Nutrition and Consumer Sciences, Food Chemistry, Food Hygiene, Food Gastronomy or a related field, Minimum 3 years of experience in quality assurance, food safety, food production, QSR, retail, FMCG, supply chain quality or a related area, Practical knowledge of GMP, GHP and HACCP; certification or strong background in this area will be an advantage, Experience in audits, inspections, non-conformities, corrective actions and documentation management, Experience with suppliers, product quality, complaints, specifications, microbiological testing or statistical sampling will be an advantage, Ability to manage projects and work cross-functionally in a matrix organization, Strong analytical skills and ability to identify root causes, trends and improvement opportunities, Very good communication and stakeholder management skills, Advanced English, both written and spoken, Very good command of MS Office / Office 365 tools, Driving license and openness to business travel. Benefits Stable employment based on an employment contract in an organization with global reach, Flexible working hours in a hybrid or remote working model, Benefits package, including private medical care, Multisport card and other benefits, Discount card to our restaurants and cafés, Ambitious and independent tasks with real impact on quality, food safety and guest experience, Opportunity to create, improve and implement QA & FS solutions across AmRest brands, Dynamic, international work environment and cooperation with local and global teams.