Quality Assurance Specialist

Job Opening: Quality Assurance Specialist Location: South Africa, Remote (US Hours - 9am-5pm EST) Employment Type: Full-Time Key Responsibilities Conduct detailed quality assurance audits across clinical and operational processes Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps Interpret and apply healthcare regulations and standards across varying scenarios and cases Provide clear, constructive feedback and recommendations for improvement Analyze data using Excel and other tools to track trends, identify risks, and support decision-making Collaborate with cross-functional teams to maintain and improve quality standards Develop and refine QA processes, frameworks, and documentation Translate complex findings into clear, concise, and actionable insights for stakeholders Manage multiple audits and projects simultaneously using project management tools Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments) Proficiency in CentralReach, Rethink, Microsoft Office, and Excel Experience with QA audit tools and project management platforms Strong understanding of healthcare standards and ability to independently research and apply them Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews Strong critical thinking skills with the ability to interpret complex information across different scenarios Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively Strong problem-solving abilities and a proactive, solutions-oriented mindset Ability to take initiative and work both independently and as part of a team Strong organizational and time management skills Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.