Quality Manager WGQ

About this Position The WGQ Plant Quality Manager will lead the plant quality organization, ensuring product and process compliance with Henkel global standards, customer requirements, and regulatory expectations. This role plays a pivotal part in strengthening quality governance, driving continuous improvement, and building a resilient organization through structured talent development. The manager will oversee both Quality Engineering (QE) and Quality Control (QC) teams, ensuring seamless coordination, timely customer response, and proactive risk management. As WGQ Plant is a strategic site within the Adhesive Technologies portfolio, this position offers significant exposure to cross-regional collaboration and global quality initiatives. What you´ll do Quality Leadership & Governance: - Lead the plant quality organization, ensuring alignment with global standards and corporate quality strategy. - Establish and monitor KPIs for product quality, customer complaints, and process performance. Customer Engagement & Issue Resolution: - Act as primary quality contact for key customers, ensuring rapid response and effective problem-solving (8D/FRPS). - Drive customer complaint resolution, root-cause investigations, and sustainable corrective actions. Quality Engineering & Control: - Oversee QE and QC teams with a clear separation of responsibilities to strengthen specialization. - Ensure effective laboratory operations, product release, and compliance to specifications. - Support implementation of QC-Lad, digital tools, and new quality systems. Continuous Improvement & Risk Management: - Deploy quality improvement projects (A3/GB level) to enhance process robustness and reduce defect rates. - Implement proactive risk management, including FMEA, SPC, and systematic audits. Talent & Capability Development: - Build a strong Manager–Supervisor–Engineer talent pipeline to ensure scalability and succession planning. - Coach and develop team members in technical knowledge, customer focus, and problem-solving skills. What makes you a good fit Education: Bachelor’s degree or above in Engineering, Chemistry, Materials Science, or related discipline. Experience: Minimum 8–10 years of experience in plant or manufacturing quality, with at least 3 years in a managerial role. Technical Competence: - Strong background in problem-solving methodologies (8D, FRPS, A3, DMAIC). - Knowledge of adhesive or chemical manufacturing processes preferred. - Proficiency in product qualification, customer audits, and quality system management. Leadership Skills: - Demonstrated ability to lead large, diverse quality teams. - Strong ownership, accountability, and customer focus mindset. Language: Fluent in both written and spoken English and Chinese. Some perks of joining Henkel Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year Diverse national and international growth opportunities Global wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Comprehensive Group Insurance Scheme Annual Physical Examination Flexible Benefits cover for dependents Company Products Discount At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.