Quality Specialist- Performance Improvement

Position Summary ECU Health's Quality Department is seeking a Quality Specialist to support large-scale improvement initiatives across the medical center and health system. This hybrid position requires both remote work and in-person presence at the medical center and regional hospitals. The role will focus on driving outcomes in key areas such as readmissions reduction, service-line quality metrics, and the implementation and sustainment of Daily Monitoring Systems (DMS) and tiered huddles. In addition, this role is responsible for building strong relationships with clinical leaders and providing hands-on performance improvement support that drives measurable improvements in patient care and operational outcomes. Ideal candidates will bring demonstrated experience in performance improvement methodologies, project management, data-driven decision-making, and effective meeting facilitation. If you are passionate about advancing quality and excellence in a dynamic healthcare environment, we encourage you to apply. Responsibilities Demonstrate expertise in the use of analytical and statistical tools and techniques including understanding of how process goals are established, measured and monitored. Synthesize information from relevant resources including national organizations to demonstrate current practice and identify opportunities for improvement. Produce routine reports from both internal and external databases; stay current and ensure databases are current related to specifications that may impact database results. Communicate improvement priorities and results using narrative and visual tools by create graphs and charts that accurately reflect valid interpretation of findings Gain expertise in public reporting such as various ratings and rankings; appropriately access data from public reporting organizations. Design and develop project plans including project coordination using project management tool, measurement plan, estimate costs to determine budget, incorporates evidence-based guidelines. Minimum Requirements Master's degree in applicable field or higher is required 5 years or more experience in healthcare field Certification in specialty preferred within 3 years and maintained thereafter. ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people. General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.