Recruiting Coordinator

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. The Opportunity As a Recruiting Coordinator, you'll be a vital partner to both candidates and our internal teams, helping ensure a seamless, human-first hiring experience. You’ll serve as a primary point of contact for scheduling interviews and maintaining our applicant tracking system, while also supporting key initiatives across our Talent Operations function. Your focus will be on creating a high-touch, inclusive, and efficient hiring process that reflects Grow Therapy’s values. You’ll balance detail-oriented execution with warm, empathetic communication, ensuring candidates feel informed and cared for, and internal stakeholders are set up for success. What You’ll Be Doing Serve as the primary scheduling coordinator for candidate interviews, primarily for the Tech Team, ensuring logistics run smoothly across hiring teams, time zones, and interview formats. Coordinate onsite interviews and act as the point of contact for candidates when they visit the office, providing white glove service and support Own communication with candidates throughout the interview lifecycle - providing timely updates, answering questions, and sharing resources that reflect our values and brand. Partner closely with recruiters and interview teams to support organized and consistent interview processes. Maintain data integrity in our applicant tracking system (ATS), ensuring accurate and up-to-date information across candidate and job records. Develop and maintain internal documentation including SOPs, training materials, and communication templates. Support cross-functional Talent projects including our new Early Talent initiative, aimed at process improvement, helping with documentation, implementation, and team-wide accountability. Continuously seek opportunities to enhance the candidate experience by identifying bottlenecks, offering process suggestions, and advocating for inclusive practices. You’ll Be a Great Fit If You have 1+ years of experience in a recruiting coordinator or talent operations role, ideally in a fast-paced or high-growth technology environment. You’re highly organized, detail-oriented, and thrive when juggling multiple tasks and timelines. You’re experienced with scheduling interviews and managing workflows within an ATS [Ashby experience is a plus]. You’ve worked with candidate records and pipelines, and understand the importance of clean, accurate data. You bring excellent written and verbal communication skills, and enjoy interacting with people in a friendly and professional manner. You’re proactive, collaborative, and energized by finding ways to make processes more effective. Employment Type: Full Time, Non-Exempt Base Compensation: The base compensation range for this position is $32.00 - $37.00 USD per Hour This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: Health Benefits : Comprehensive medical, dental, vision, life, and disability coverage. Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) Financial Wellness : Retirement savings programs and equity opportunities to help you invest in your future. Flexible Time Off, Paid Holidays & Winter Break : Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge Parental Leave : Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. Mental Health Mornings/Afternoons : Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. Wellness & Development Stipend : Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. Home Office & Meals : Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report . Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more . Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance . Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.