Recruitment Account Manager (remote)

Recruitment Account Manager (Remote)

Overview

The Recruitment Account Manager is responsible for managing client relationships, delivering high‑quality recruitment services, and ensuring seamless end‑to‑end hiring delivery across assigned accounts. This role combines client management, project coordination, and hands‑on recruitment execution, supported by strong digital research capabilities and effective use of modern AI tools.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts, ensuring strong communication, trust, and service delivery.
• Manage full recruitment lifecycle across multiple roles, including briefing, sourcing, screening, shortlisting, interview coordination, and offer management.
• Develop and maintain a deep understanding of each client’s business, culture, and hiring requirements.
• Build and manage talent pipelines using proactive sourcing strategies across LinkedIn, job boards, referrals, targeted outreach, and AI‑enhanced research tools.
• Use online AI platforms to conduct market mapping, talent research, Boolean optimisation, competitor analysis, and candidate intelligence.
• Provide regular updates, reporting, and insights to clients on hiring progress, market conditions, and candidate availability.
• Coordinate with internal teams (sourcing, admin, marketing) to ensure smooth workflow and timely delivery.
• Ensure compliance with recruitment processes, documentation standards, and quality expectations.
• Resolve client issues promptly and professionally, maintaining high satisfaction levels.
• Identify opportunities to expand services or deepen engagement with existing clients.

Requirements

• Proven experience in recruitment, talent acquisition, or account management (agency or RPO preferred).
• Strong client‑facing communication skills with the ability to manage expectations and build long‑term relationships.
• Ability to manage multiple roles and clients simultaneously in a fast‑paced environment.
• Proficiency in sourcing tools (LinkedIn Recruiter, job boards, ATS platforms).
• High competency in using online AI tools for research, sourcing, market intelligence, workflow optimisation, and drafting recruitment‑related content.
• Strong organisational skills and attention to detail.
• Self‑motivated, reliable, and able to work independently in a remote setting.
• Excellent written and verbal communication skills.

Preferred

• Experience managing industrial, technical, or high‑volume recruitment accounts.
• Familiarity with remote collaboration tools (Teams, Zoom, Slack, ATS systems).
• Ability to analyse recruitment data and produce client‑ready reports.