Regional Manager

Description ABOUT US: Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the value of the properties we manage, ensuring they thrive in a competitive market. Today, we manage over 23,000 housing units across 229 communities throughout the western and mid-United States. At the heart of our operation is a strong focus on resident and employee satisfaction, which we believe is essential for maintaining high occupancy rates and fostering community loyalty. We strive to create welcoming and enjoyable living environments for all residents, ultimately driving income growth for property owners. JOB SUMMARY: The Regional Property Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for two or more residential properties. The ideal candidate should have experience with Market Rate lease-up and LIHTC affordable multi-residential properties. This position will report to the Utah Operations department. CLASSIFICATION: Full-Time, Salary/Exempt SHIFT: Monday - Friday 8 am-5 pm COMPENSATION: $72,800-$89,440 year (Eligible for Monthly Commissions and Quarterly Bonuses) ESSENTIAL DUTIES: 1. Manage property operations - Inspect Property on a regular basis and verify the condition of vacant units on both scheduled and unscheduled intervals. Manage daily property requirements and maintain long-range capital improvements planning. Ensure all monies received are deposited and recorded on a regular basis, and confirm proper bookkeeping procedures are followed. Review weekly/monthly property status and financial reports. Promptly respond to resident concerns, comments, and/or complaints. Create a sense of team among properties while maintaining the policy of non-fraternization. Review and refer any liability claims, legal complaints, or other violations to the legal department and/or corporate office. Cultivates and retains relationships with owners, partners and executives for assigned portfolio. 2. Oversee property maintenance with the assistance of the maintenance team. Review reports for repairs and maintenance and evaluate timely completion of work orders. Oversee compliance with required permits for operating the property, such as, poll, elevator, etc. Monitor electric, water, and gas usage on the property. Ensure make ready turn times being met in compliance with company policy. 3. Maintain and manage all financial responsibilities. Review and approve yearly operating budgets/forecasts and sales/marketing plans. Oversees compliance with budget goals. Control cost by reviewing expenses on an on-going basis. Review and approve capital invoices for payment in a timely manner. Review variance reports and other weekly reports. Assist and review reclass and accrual needs with site and accounting team. 4. Manage property personnel. Create, mentor, and manage a cohesive property management teams in accordance with policies. Coordinate orientation and ongoing training programs for property managers. Review and approve performance reviews for staff and make recommendations for salary increases and/or advancement. Manage time off for property managers and submit payroll for processing. Ensure staff completes new hire safety orientation, as well as annual safety training. Follow company procedures and report any Workers Compensation issues and/or employee incidents immediately to the Workers Compensation carrier, to management, and to Human Resources. Develop employee performance goals and plans. Work with Human Resources on any employee concerns and terminations. 5. Manage, create, and monitor marketing activities. Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the property. Review and provide input on the creation of marketing surveys and approve marketing strategies to secure prospective residents. Consistently reviews, evaluates and interprets market conditions and recommends adjusted rental and renewal pricing strategies as needed to drive occupancy and revenue growth. Ensures that web sites and collateral materials are accurate and updated. 6. Perform other duties as assigned or requested to support property operations. Requirements Required Minimum 4 years of experience in multi-family property management with market rate experience as well as LIHTC/HUD experience. Working knowledge of Yardi or other property management software. Must have reliable transportation, maintain auto insurance, and have a valid driver's license. Proven ability to market properties. Strong communication and customer service skills. Preferred Bachelor's Degree preferred. CAM, ARM, or CCRM certification. Bilingual or multilingual skills BENEFITS: Medical, Dental, and Vision Supplemental Insurance available Employer paid Life, AD&D, LTD, and STD 401k Plan Paid Vacation Time Paid Sick Time Opportunity for career advancement and continued education We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Please visit our website for more information on our company: http://www.cornerstoneresidentialmgt.com