Job Summary The Regional Manager Sampling Operations & Innovation leads the execution and embedding of IFF Taste’s Sampling Strategy across NA & LATAM. This role optimizes and progressively automates the end-to-end sampling value stream—from commercial request initiation and new product creation through sampling planning, production, warehousing, and fulfillment—to deliver faster, more reliable service and best-in-class customer experience. We are a global leader in taste, scent, and nutrition, offering our customers a broad range of science-driven, sustainable solutions. At IFF, we believe your uniqueness unleashes our potential. We foster an inclusive workplace where every colleague can bring their authentic self to work. IFF Taste partners with customers to create differentiated food and beverage experiences through science, creativity, and operational excellence—bringing ideas to life from concept to commercialization. You will be part of a dynamic, cross-functional regional network connecting Commercial, Creation (Research, Development & Applications), and Operations teams. Our team is collaborative, performance-driven, and focused on delivering consistent, scalable, and customer-centric solutions. Where You’ll Make a Difference Lead the end-to-end sampling value stream across NA & LATAM—from request initiation to final fulfillment Drive deployment of standardized global sampling processes, reducing manual effort and cycle time Orchestrate cross-functional execution across Commercial, Creation (RC&D), and Operations Accelerate adoption of automation across production, warehousing, and distribution activities Enable implementation of SAP-enabled sampling processes and digital tools (e.g., workflow and analytics systems) Establish regional performance visibility through KPIs, data insights, and governance routines Strengthen customer experience by improving speed, reliability, and right-first-time delivery What Makes You the Right Fit Bachelor’s or Master’s degree in Engineering, Supply Chain, Operations, Life Sciences, or related field 6+ years of experience in operations transformation, process excellence, or automation Proven experience managing end-to-end operational value streams (request-to-fulfillment) Experience implementing global processes and driving adoption at site or regional level Exposure to digital solutions, automation tools, and system-driven workflows Strong stakeholder management and influencing skills across functions and regions Experience working with SAP-enabled processes and data-driven operations Ability to translate business needs into scalable operational solutions How Would You Stand Out Experience in sampling, lab operations, or fulfillment environments Demonstrated success delivering automation or digital transformation initiatives Strong leadership presence with experience managing teams in a matrix organization Why Choose Us Be part of a global organization shaping the future of taste, scent, and nutrition Work in a highly collaborative, cross-regional environment Drive impactful transformation projects with visible business outcomes Access to learning, development, and career growth opportunities Inclusive culture that values diversity and innovation Flexible work practices that support work-life balance We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
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