Regional Vice President - Referral Management & Analytics

Elevate Patient Financial Solutions has an exciting career opportunity available as a Regional Vice President for our Referral Management & Analytics service line. This role operates within the Referral Management & Analytics service line and requires demonstrated experience leading operations in a high-volume, physician-referral-driven healthcare environment. The ideal candidate will have experience managing distinct teams focused on both referral coordination and outreach, and data-driven analytics used to identify volume trends, at-risk referral sources, and growth opportunities. This role requires deep expertise in navigating physician office relationships, referral workflow and EMR/ordering systems, and the reporting frameworks needed to translate referral data into actionable retention and growth strategies. Beyond the operational skill set, this role requires strong financial acumen and the ability to translate operational performance into the financial terms our clients’ senior leadership relies on to make decisions. The ideal candidate will bring a strategic, growth-oriented mindset – someone who can think several steps ahead about a client’s business, connect the dots between day-to-day operational performance and broader financial outcomes, and serve as a trusted advisor who helps clients navigate their financial pressures while identifying the best path to grow their business. Essential Duties and Responsibilities Leads the development and implementation of short and long-range plans to achieve the region/business unit goals and objectives. Achieve financial objectives (revenue and earnings) for his/her region/business unit. Contributes/directs the business development process to increase market share and sale of additional service lines to existing clients. Ensures that market assessment, identification of market segments and evaluation of revenue programs are conducted annually for his/her region/business unit. In conjunction with Corporate (sales, marketing, finance, and client engagement) departments, develops expansion plans, recommends expansion of service areas and development of new and profitable revenue ventures. Ensures continuous improvement of key operational and administrative processes to improve financial results and service excellence through demonstrated discipline and consistency. Evaluates and resolves general and specific business conditions as they relate to operational issues and keeps appropriate corporate departments fully informed. Recommends, implements, and administers changes to pricing as approved by Corporate. Ensures timely communication for price changes and implementation of approved pricing policies. Owns the organization development process for his/her organization and as such, ensures that performance planning, execution and coaching, assessment of performance, potential and promotability, and related development plans are in place for all employees. Oversees the employee evaluation process, including but not limited to performance evaluations, merit increases, promotions, and disciplinary actions of reports. Ensures compliance with documented and comprehensive quality, regulatory and compliance programs. Ensures adherence to legal requirements and government reporting regulations. Continually monitors exposure of the organization. Directs the preparation of information requested or required for compliance. Submits information to appropriate company functional leaders e.g. human resources, compliance, finance, etc. prior to distribution to government agencies. Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. Education - A Bachelor’s Degree in Finance/Accounting, Healthcare Management, Business (MBA/MHA) or related business field. Minimum of five (5) years’ experience in Revenue Cycle Management Industry, Hospital Revenue Cycle Director/VP, Clinical Services Provider, Large Group Physician Practice or Military (healthcare operations management role). Business Acumen – Acquires and applies up to date information from the business world, revenue cycle and healthcare industries and cross-functional knowledge. Acquires, applies, and uses current knowledge in all areas of their own specialty or profession; is regarded as an expert; identifies and uses other expert resources as needed. Strategist - Understands strategic concepts; develops and influences distinctive and competitive strategies; aligns the organization with the local hospital industry to support priorities, embrace change and deliver results. Relationship Builder - Establishes friendly, candid, and trusting relations; cultivates a network of contacts throughout the organization and community, client organizations (all levels), treats others fairly and with respect; seeks resolution of disagreements through open, constructive discussion. Problem Solver/Decision Maker/Executor - Recognizes problems and devises and implements action plans. Specifies goals and constraints, generates alternatives, considers risks, and evaluates and chooses best alternatives. Is results focused and maintains a healthy balance between efficiency and effectiveness. Change Agent - Serves as a catalyst for initiating change and innovation within his/her organization. Demonstrates and involves others in learning about ongoing needs for change. Supports experimentation to test new approaches. Effective Negotiator - Demonstrates ability to effectively facilitate parties toward a "win-win" agreement; identifies key players; defines objectives, significant issues, and shared interests; determines motivational drivers and potential obstacles for all parties; communicates effectively; gains results without either party losing face. Staff Development & Team Building – Identifies goals and vision for group; guides individuals and teams toward priorities; clarifies roles and responsibilities of others and energizes individuals to achieve; coordinates resources and arranges organizational systems to meet objectives. Encourages personal investment and a desire to excel by others; spurs others to action; recognizes and rewards others' accomplishments. Is able to identify key talent and build a pipeline of next generation talent. Develops those employees through the application of talent management methods to include mentoring, individual development planning, and career pathing. Talent Manager - Employs creative sourcing and critical selection techniques to recruit and retain a high caliber, highly energized, and highly effective workforce. Recognizes individual contributions within an integrated team environment that challenges staff to deliver against high and demanding standards. Engages in multi-dimensional interaction with all levels of employee resulting in clear and understandable outcomes. Manages the workplace with a sense of vision and passion that motivates and unleashes staff potential. Effective Communicator - Speaks clearly and presents/expresses self well in all situations; listens to others' ideas and opinions; keeps others informed; writes clearly and concisely; extracts substance from complex issues and organizes content effectively; selects appropriate media and message for the audience. Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria. Benefits: ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Medical, Dental & Vision Insurance 401K (100% match for the first 3% & 50% match for the next 2%) 15 days of PTO 7 paid Holidays 2 Floating holidays 1 Elevate Day (floating holiday) Pet Insurance Employee referral bonus program Teamwork: We believe in teamwork and having fun together Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer