Registered Dietitian

Overview Who We Are Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities Ready to What You'll Actually Do ESSENTIAL DUTIES and RESPONSIBILITIES: Registered Dieticians telephonically coordinate wellness and disease management, with the focus on diabetes, asthma, COPD, CAD, CHF, Atrial Fib, HTN and hyperlipidemia, but not limited to this list. The Registered Dietitian (RDN) is responsible for providing comprehensive nutrition care and case management services to individuals with complex medical and social needs. This role integrates evidence-based nutrition practice with case management principles to support optimal health outcomes. The RDN collaborates with interdisciplinary teams, patients, families, and community resources to ensure coordinated, patient-centered care. The RDN conducts comprehensive nutrition assessments to evaluate members’ health status, dietary habits, and clinical risks, and develops individualized care plans aligned with medical conditions, provider recommendations, and evidence-based guidelines. The RDN delivers telephonic nutrition counseling and education to promote behavior change, improve self-management, and support long-term health outcomes. Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health; create and maintain an individualized care plan for each patient; and provide ongoing follow-up with members actively engaged in care management. Provide guidance related to nutrition and medication interactions, reinforcing provider treatment plans and minimizing side effects. Support chronic disease management initiatives by addressing key health indicators, including A1c control, weight management, and cardiovascular risk factors. Work with patients to ensure they have a primary care provider; assist in referrals to specialists if needed; and support access to care by assisting in obtaining durable medical equipment (DME) and reviewing pricing options for high-cost medications. Collaborate with interdisciplinary care teams, including physicians, nurses, and case managers, to ensure holistic and coordinated care delivery across the continuum. Document interventions and patient contact; maintain privacy of member’s records and assist in providing quarterly reports to clients. Track groups of high-risk members and associated interventions to demonstrate measurable improvements in overall population health outcomes. Be able to meet established productivity, quality, and turnaround time (TAT) requirements on a daily, weekly, and monthly basis. Demonstrate the ability to meet productivity, quality, and turnaround expectations consistently. Maintain readiness for and successfully pass external audits, including URAC and NCQA accreditation standards. Maintain HIPAA compliance in accordance with company policies and procedures, ensuring strict confidentiality and adherence to minimum necessary requirements. Complete all required annual training within designated timelines and maintain professional competency through ongoing education. KEY COMPETENCIES: To work in the health industries and to work remotely, it has been demonstrated that those with computer skills work better in these remote job descriptions. UPON HIRE, must have: Basic computer literacy The ability to work on multiple screens, and proficient typing skills. Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, and Outlook Excellent verbal and written communication skills Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others. Ability to work independently and utilize written resources to problem solve. After training with our training department and 1.5 months ramp (3 months total), must have and be able to work in: Teams on and off camera, SharePoint, Drives as needed, VPN, UM Web or Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, Phone system with headset, Smartsheet—there may be additional programs as it relates to particular job duties Knowledge of medical claims and ICD-10, CPT, HCPCS coding Excellent verbal and written communication skills for upward and downward conversations Qualifications What You Bring to Our Team QUALIFICATIONS: Registered Dietitian Nutritionist (RDN) Education: Bachelor's degree in nutrition, Dietetics, or a related field from an accredited program. Master’s degree preferred. Minimum of 3 years of clinical nutrition experience Prior experience in case management, coordinating wellness programs, or an equivalent combination of education and experience. Candidate may be required to work evenings Candidate will be required to obtain multi-state licenses. Candidate will be required to obtain licensure in other states per business need Physical and Mental Requirements: Ability to perform the essential job functions safely and successfully with or without reasonable accommodation, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance. Ability to sit for 6-8 hours. Constant use of computer keyboard and mouse; repetitive use of both hands. Occasional to frequent twisting of neck; occasional bending of neck and at waist. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of MedCom a Personify Health Company. Benefits The Highlights: Competitive base salary and benefits effective day one Comprehensive medical and dental through our own health solutions (yes, we use what we build) Paid Time Off—rest and recharge time is non-negotiable Mental health support, retirement planning, and financial protection Professional development with clear career progression and learning budgets Mission-driven culture where diverse perspectives drive real impact on people's health Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks. Compensation: This position offers a base salary range of $35-$40 per hour, depending on location, skills, and experience. You're eligible for our full benefits package starting day one. Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing. Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [email protected]. View all legitimate openings at personifyhealth.com/careers.